Ecommerce UX

7 days ago

Singapore Pedro Group Pte Ltd Full time

Overview
We are looking for a creative and detail-oriented Ecommerce UX & Content Associate/Executive to support the day-to-day operations of This role is crucial for ensuring a best-in-class user experience, managing content updates, and supporting development projects that align with our commercial and brand objectives.
Key Responsibilities
Manage and execute all content/feature updates across the PEDRO website, including the homepage, navigation, collection pages, and editorial features, ensuring they are on-brand and commercially driven.
Own and maintain the ecommerce content calendar, coordinating with marketing, social media, and creative teams to ensure a cohesive story across all digital channels for product launches, campaigns, and seasonal refreshes.
Collaborate with functional teams like creative, marketing, inventory, merchandising, copywriters, and IT to ensure content and implementation launch success
Collaborate with the Performance Marketing team to optimize on-site content for SEO, focusing on metadata, tagging, and improving page load speeds to enhance visibility and performance.
Support the CRM and email marketing teams by ensuring all necessary landing pages, categories, and content are live and optimized ahead of campaign launches.
Continuously monitor website performance, identifying and flagging bugs or usability issues for swift resolution to minimize impact on the customer journey.
Use insights from Google Analytics and other tools to report on key performance metrics related to user engagement, bounce rate, and conversion, identifying opportunities for content optimization.
Manage the site enhancement and development pipeline with our third-party partners. This includes writing clear briefs, prioritizing tasks, and conducting thorough QA and user acceptance testing (UAT).
Support the implementation and testing of new features, UX improvements, and third-party tools (e.g., personalization engines, customer reviews) to continually enhance the online shopping experience.
Conduct regular audits of the website to ensure all content is accurate, current, and presented beautifully.
Assist with miscellaneous ad-hoc tasks and projects assigned
Requirements
Minimum a Degree with at least 1-3 years of experience, preferably in the service or fashion industry.
A keen sense of fashion, a strong interest in styling, and a passion for the industry.
A fun, vibrant, and outgoing personality with great personal style.
A strong understanding of UX principles, mobile-first design, and how content strategy impacts customer engagement and conversion.
Experience using analytics tools such as Google Analytics, Power BI to derive actionable insights.
A proactive, problem-solving attitude and a genuine passion for fashion, technology, and creating exceptional online experiences.
A collaborative team player with strong communication skills.
Knowledge of digital landscape (with a focus on ecommerce and UX) Salesforce and/or Microsoft Power Platform is an advantage.
Seniorities & Employment
Seniority level: Associate
Employment type: Full-time
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