Ecommerce Experience Designer

4 days ago

Singapore beBeeExperience Full time $60,000 - $80,000
Job Title:

Ecommerce Experience Designer

We're seeking a talented Ecommerce Experience Designer to join our team. As a key member of our digital marketing team, you'll play a crucial role in creating exceptional online experiences for our customers.

Key Responsibilities:

Manage and execute all content updates across the website, ensuring they are on-brand and commercially driven.

Own and maintain the ecommerce content calendar, coordinating with marketing, social media, and creative teams to ensure a cohesive story across all digital channels for product launches, campaigns, and seasonal refreshes.

Collaborate with functional teams like creative, marketing, inventory, merchandising, copywriters, and IT to ensure content and implementation launch success.

Support the CRM and email marketing teams by ensuring all necessary landing pages, categories, and content are live and optimized ahead of campaign launches.

Continuously monitor website performance, identifying and flagging bugs or usability issues for swift resolution to minimize impact on the customer journey.

Use insights from analytics tools to report on key performance metrics related to user engagement, bounce rate, and conversion, identifying opportunities for content optimization.

Manage the site enhancement and development pipeline with third-party partners, writing clear briefs, prioritizing tasks, and conducting thorough QA and UAT.

Support the implementation and testing of new features, UX improvements, and third-party tools to continually enhance the online shopping experience.

Conduct regular audits of the website to ensure all content is accurate, current, and presented beautifully.

Assist with miscellaneous ad-hoc tasks and projects as assigned.

Requirements:

  • Minimum a Degree with at least 1-3 years of experience, preferably in the service or fashion industry.
  • A keen sense of fashion, a strong interest in styling, and a passion for the industry.
  • A fun, vibrant, and outgoing personality with great personal style.
  • A strong understanding of UX principles, mobile-first design, and how content strategy impacts customer engagement and conversion.
  • Experience using analytics tools such as Google Analytics, Power BI to derive actionable insights.
  • A proactive, problem-solving attitude and a genuine passion for fashion, technology, and creating exceptional online experiences.
  • A collaborative team player with strong communication skills.
  • Knowledge of digital landscape (with a focus on ecommerce and UX) Salesforce and/or Microsoft Power Platform is an advantage.

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