Customize and Delight

4 days ago


Singapore beBeeCustomer Full time

Client Experience Associate

We are seeking a detail-oriented Client Experience Associate to join our team in Singapore. This role combines premium client service with hands-on operational support.

About the Role

  • Welcome clients for consultations and guide them through design and customization options.
  • Assist customers in selecting diamonds, metals, and styles that fit their needs and budget.
  • Handle order processing, perform quality control checks, and prepare items for delivery.
  • Support operational tasks, including coordinating sales campaigns, events, and follow-up communications.
  • Manage appointment scheduling, showroom preparation, and inquiries.

Requirements

  • Customer-first mindset - warm, approachable, and able to build trust easily.
  • Organized & detail-focused - great at spotting details during QC and keeping operations smooth.
  • Clear communicator - fluent in English (Mandarin or Malay a plus).
  • Tech-comfortable - basic computer skills; training provided for our systems.

What We Offer

  • Work in a comfortable, private sales office in Tanjong Pagar.
  • Learn the art of fine jewelry and diamond customization from industry professionals.
  • Flexible working arrangements (full-time or part-time).


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