Lifestyle Coordinator

10 hours ago

Singapore PARKROYAL PICKERING HOTEL PTE. LTD. Full time
As a Spa Coordinator, the incumbent will assist the Spa Manager in managing daily operations and ensuring seamless, exceptional guest experience.
Responsibilities:
  • Greeting guest warmly and managing inquiries with professionalism.
  • Scheduling appointments efficiently using spa management system.
  • Promoting spa services, memberships, and retail products.
  • Handling transactions, maintaining accurate records, and assisting with inventory management.
  • Collaborating with the spa team members to ensure smooth operations and exceptional service delivery.
  • Assist the Spa Manager to resolve guest's concerns and acting on feedback to enhance guest satisfaction.

Requirements:
  • Minimum N' level Qualifications
  • Fresh graduate or 1 year in customer service role, preferably in the spa or wellness industry.
  • Excellent communication and multitasking abilities.
  • Strong organizational and problem-solving skills.
  • Willingness to learn.
  • Warm, welcoming, and customer-focused.
  • Team-oriented and adaptable to a fast-paced environment.
  • Professional demeanor with a passion for wellness and self-care.
  • Able to work shift duties, including weekends and public holidays.

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