Customer service
6 days ago
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. We are seeking a detail-oriented professional for a hybrid role combining customer service excellence with KYC/B (Know Your Customer/Business) analysis. This position offers a dynamic opportunity to interact directly with clients while ensuring regulatory compliance through document verification and risk assessment. Key Responsibilities Handle customer inquiries via chat interface Provide timely and professional responses to client questions Maintain high standards of customer satisfaction Review and verify documentation for individual and business clients Assess identification documents (passports, ID cards) Validate business registration and ownership documentation Monitor KYC/B tickets and processes daily Conduct risk assessments and flag potential compliance issues Process documentation in accordance with regulatory requirements Contribute to the optimization of KYC/B workflows Required Qualifications Previous experience in customer service or KYC/KYB roles Proficient in English and Thai. Strong attention to detail and analytical capabilities Excellent written and verbal communication skills Passionate for customer service industry and can accept to work under different work shifts, including night shift. Positive about the crypto industry. Experience handling confidential information Why Binance • Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autonomy in an innovative environment • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice . #J-18808-Ljbffr
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Customer service executive
3 weeks ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer service executive
1 week ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer Service Representative
3 weeks ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
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Customer Service/Operation Executive
4 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full timeKey Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...
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Customer service manager
3 weeks ago
Singapore RMS MARINE & OFFSHORE SERVICE Full timeROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...
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Service Centre Call Agent
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeKey ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...
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Service engineer-msim
1 week ago
Singapore Interstate AC Service Full timeJoin our high caliber Maritime Simulation team as a Service Engineer!Kongsberg Digital (KDI) is a provider of next generation software and digital solutions to customers within maritime, oil & gas, and renewables & utilities. The company consists of more than 1000 employees worldwide including software experts with leading competence within internet of...
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Service Crew
8 months ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeRoles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...
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Customer relationship executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE Full timeJob Title: Customer Relationship Executive - BYD / Denza Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty claims. Troubleshoot and resolve...
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Customer service
2 months ago
Singapore AIMIN ACUPUNCTURE & WEIGHT LOSS CENTRE PTE LTD Full timeRoles & ResponsibilitiesJob Highlights● 5 days work● Proficient in Microsoft Office● Outstanding career growth & development opportunitiesJob Description● Working under the leadership of the Manager.● Required to take instructions and orders from the Manager.● Manage the Customer Service queries and provide solutions accordingly.● Analysis of...
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Service advisor
5 days ago
Singapore Harmony New Energy Auto Service Full timeJob Title: Service Advisor (BYD/Denza)Location:Ubi / 5.5 days work week Department:Aftersales Department Key Responsibilities: Customer Interaction:Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their vehicle's condition,...
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Customer service officer
1 week ago
Singapore Kelly Services Full timeCustomer Service Officer - Administration & Customer Service Location: Singapore West Work Type: Permanent Job Responsibilities: Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally. Follow-up with difficult customer calls, complaints and manages service...
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Customer service officer
3 weeks ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities Handle customer enquiries via phone, email and chat tools in a professional and timely manner. Efficiently resolve customer complaints and issues to ensure customer satisfaction. Maintain and update customer records in database. Provide accurate information about products and services. Co-operate with other departments to ensure smooth...
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Customer service officer
3 weeks ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities 1. Handle customer enquiries via phone, email and chat tools in a professional and timely manner. 2. Efficiently resolve customer complaints and issues to ensure customer satisfaction. 3. maintain and update customer records in database. 4. provide accurate information about products and services. 5. co-operate with other departments to...
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Customer service officer
1 week ago
Singapore CALLIOPE ADVERTISING AGENCY Full timeJob Responsibilities 1. Handle customer enquiries via phone, email and chat tools in a professional and timely manner. 2. Efficiently resolve customer complaints and issues to ensure customer satisfaction. 3. maintain and update customer records in database. 4. provide accurate information about products and services. 5. co-operate with other departments to...
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Customer contact services
1 week ago
Singapore This Is An IT Support Group Full timeJob Description The successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers....
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Service Technician
4 weeks ago
Singapore CUMMINS SALES AND SERVICE SINGAPORE PTE. LTD. Full timeAbout the Role:Cummins Sales and Service Singapore Pte. Ltd. is looking for a skilled Service Technician to join our team in Tuas, Singapore. As a Service Technician, you will be responsible for providing technical support for all Cummins products, primarily in Automotive, Industrial, and Marine applications. You will respond to engine breakdowns, perform...
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Service Technician
2 months ago
Singapore CUMMINS SALES AND SERVICE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesService Technician Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact...
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Customer Service Manager
2 months ago
Singapore NLS TRANSPORT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...
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Customer service executive
2 weeks ago
Singapore CPO PTE. LTD. Full timeCPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive. As a Customer Service...