Customer service
1 month ago
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. We are seeking a detail-oriented professional for a hybrid role combining customer service excellence with KYC/B (Know Your Customer/Business) analysis. This position offers a dynamic opportunity to interact directly with clients while ensuring regulatory compliance through document verification and risk assessment. Key Responsibilities Handle customer inquiries via chat interface Provide timely and professional responses to client questions Maintain high standards of customer satisfaction Review and verify documentation for individual and business clients Assess identification documents (passports, ID cards) Validate business registration and ownership documentation Monitor KYC/B tickets and processes daily Conduct risk assessments and flag potential compliance issues Process documentation in accordance with regulatory requirements Contribute to the optimization of KYC/B workflows Required Qualifications Previous experience in customer service or KYC/KYB roles Proficient in English and Thai. Strong attention to detail and analytical capabilities Excellent written and verbal communication skills Passionate for customer service industry and can accept to work under different work shifts, including night shift. Positive about the crypto industry. Experience handling confidential information Why Binance • Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autonomy in an innovative environment • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice . #J-18808-Ljbffr
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Executive, customer service
1 month ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...
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Sales & Service Associate
4 weeks ago
Singapore Marriott Customer Engagement Centre Full time $2,680COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer Service Representative
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeAbout the RoleAs a Reservation Associate at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer service and maximizing revenue opportunities.
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Customer service executive
4 weeks ago
Singapore Woodlands Transport Service Pte Ltd Full timeResponsibilites Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules and...
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customer service manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesTo ensure standards of service detailed in the service level agreement and within the schedules of thecontractual terms and conditions are achieved, maintained and developedTo contribute to the growth of services in order to meet client and commercial expectations whilstmaintaining strict budgetary control in line with client and...
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customer service manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesTo ensure standards of service detailed in the service level agreement and within the schedules of thecontractual terms and conditions are achieved, maintained and developedTo contribute to the growth of services in order to meet client and commercial expectations whilstmaintaining strict budgetary control in line with client and...
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customer service manager
3 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily...
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customer service manager
1 month ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily...
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Customer Service Representative
4 weeks ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeJob OverviewA Customer Service Representative role at Reliance Service Management PTE. LTD. is now available. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.Key Responsibilities:We are seeking a highly skilled individual who can take orders from guests, serve food and...
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Customer Service Officer
2 weeks ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time $2,050 - $2,400Customer Service OfficerLocation: West/Central/EastJob Description: As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds...
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Customer Service Manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full time $3,600 - $4,500To ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed.To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...
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Customer Service Cleaner Position
4 weeks ago
Singapore Cheng Hong Welfare Service Society Full timeJob Title: Customer Service Cleaner PositionWe are seeking a detail-oriented and hardworking individual to join our team as a part-time cleaner at Cheng Hong Welfare Service Society.Key Responsibilities:Clean and sanitize all areas of the clinic, including waiting rooms, examination rooms, and restrooms, ensuring a hygienic environment for patients and...
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customer service manager
4 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full time $3,800 - $4,600Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job...
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Customer Service Representative
4 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRole SummaryWe are seeking an experienced Customer Service Representative to join our Aftersales Department at Harmony New Energy Auto Service (Singapore) Pte. Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction with our services.About...
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Customer Service Manager
1 month ago
Singapore RMS MARINE & OFFSHORE SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and...
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Full-time Customer Service Officer
2 weeks ago
Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full timeRoles & ResponsibilitiesThe Job:· Liaise with the licensees operating at the range· Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing· Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards· Coordinate in conjunction with supervisor...
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Full-time Customer Service Officer
2 weeks ago
Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full timeRoles & ResponsibilitiesThe Job:· Liaise with the licensees operating at the range· Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing· Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards· Coordinate in conjunction with supervisor...
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Seven seas Maritime Service
3 weeks ago
Singapore Seven seas Maritime Service (S) Pte Ltd Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following: Handling of all customer's (master/manager/owner or third party) invoicing process. Maintain system integrity regarding supply orders. Financial responsibilities - Review and resolve customer/supplier...
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Service Crew
3 weeks ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeRoles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...