
IT Support Engineer
4 days ago
Join to apply for the
IT Support Engineer
role at
OceanSTAR Elite Engineering Groups Pte. Ltd.
Support users through direct end user support or through projects that deliver changes to the end user environment.
Handle end-to-end Desktop refresh and replacement initiatives and the timely removal of Not Permitted Technology.
Handle user questions, incidents, and requests. Track, measure, and escalate as appropriate.
Assist with patching and upgrading end user devices.
Address quality and schedule conflicts.
Roles & Responsibilities
Support users through direct end user support or through projects that deliver changes to the end user environment.
Handle end-to-end Desktop refresh and replacement initiatives and the timely removal of Not Permitted Technology.
Handle user questions, incidents, and requests. Track, measure, and escalate as appropriate.
Assist with patching and upgrading end user devices.
Address quality and schedule conflicts.
Job Requirements
At least 4 years' experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector.
Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments.
Knowledge of Desktop Services security and access standards and practices.
Basic understanding of networking and server technologies.
Proficient in supporting a Windows 7 desktop environment & Microsoft suite of applications.
Good communication skills and strong analytical skills.
Interested candidates please send your CV to
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Oil and Gas
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Technology Specialist - IT Service, Support and Operations
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