E-commerce customer service officer

Roles & ResponsibilitiesPrimary Responsibilities:Customer Interaction: Respond to customer inquiries on various social media platforms, ensuring timely and accurate communication. Manage customer service interactions related to e-commerce platform orders, addressing concerns, questions, and issues as they arise. Assist with writing responses, captions,...

E-commerce and Customer Service Position OverviewWe are seeking a highly skilled E-commerce and Customer Service professional to join our team at LIFE IDEAS PTE. LTD. The ideal candidate will have excellent communication and presentation skills, be able to multitask, and have a strong customer orientation. The role involves managing E-commerce online...

Job SummaryAs an E-commerce Customer Service Specialist at LIFE IDEAS PTE. LTD., you will be responsible for managing daily e-commerce operations, including preparing orders and packing orders. You will also be responsible for listing and managing e-commerce online platforms, attending to customer inquiries, and creating engaging product content....

Roles & Responsibilities Analyze competitors’ online marketing activities. Prepare and upload product listings for various E-commerce platforms (Amazon, Shopee, Lazada, Qoo10, Websites etc.). Monitor, analyse, and report on e-commerce performance metrics, including sales, traffic, and customer behaviour. Support sales growth by working with various...

Roles & ResponsibilitiesReporting to the Head of Sales, your responsibilities include: Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing Manage and maintain the...

Reporting to the Head of Sales, your responsibilities include: Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing Manage and maintain the e-commerce platforms with...

Roles & ResponsibilitiesKey Responsibilities:Order Management:• Process online orders, ensuring quality control, packing, and completion.• Manage returns across e-commerce platforms.• Arrange deliveries and pick-ups with third-party vendors.• Monitor inventory levels to align with sales forecasts.• Communicate with customers regarding returns and...

Roles & ResponsibilitiesE-commerce Executive· Managing, executing and follow up with portals assigned such as online sales, content, delivery, platform campaign management and upkeep of newness in all web-store product catalogue according to company standards· Ensure stocks are updated and reflected accordingly across all channels.· ...

E-Commerce Operations AssistantAt TOP CASH PTE. LTD., we are seeking an E-Commerce Operations Assistant to join our team.Key Responsibilities:• Process online orders with precision, ensuring quality control, efficient packing, and timely completion.• Effectively manage returns across various e-commerce platforms.• Coordinate deliveries and pick-ups...

Roles & ResponsibilitiesLocation: Near Somerset MRTJoin our exciting startup as we expand our presence in Singapore! As a new team member, you will play a vital role in driving our e-commerce operations for two top-selling brands in the European market, specializing in office and home furniture.About Us:Based in China with a strong track record as one of the...

Roles & ResponsibilitiesKohepets is one of Singapore' largest online pet stores in Singapore. We are growing rapidly in the pet food and pet supplies online retail space and are currently looking for energetic and highly-motivated people to join our team. Located in Woodlands (walking distance to Admiralty MRT Station) Monthly salary of $2,600 to $2,950 ...

Key Responsibilities: Order Management: Process online orders, ensuring quality control, packing, and completion.Manage returns across e-commerce platforms.Arrange deliveries and pick-ups with third-party vendors.Monitor inventory levels to align with sales forecasts.Communicate with customers regarding returns and exchanges.Customer Service: Respond to...

Key ResponsibilitiesThe successful candidate will be responsible for assisting in the day-to-day operations of our e-commerce platform, including communication, analytical tasks, research, writing, listings, and order processing. This role is suitable for a detail-oriented individual with strong communication skills and knowledge of e-commerce practices and...

Roles & ResponsibilitiesWe are seeking an experienced and results-driven E-Commerce Executive to oversee and enhance our e-commerce operations. This role will be responsible for managing multiple online marketplaces, developing and implementing marketing campaigns, and driving sales growth across our digital channels.Key Responsibilities: Marketplace...

Roles & ResponsibilitiesJob DescriptionWe are looking for a proactive and detail-oriented E-commerce Executive to support the management and growth of our multiple e-commerce platforms. The ideal candidate will be responsible for product listing, inventory checking, order fulfillment, providing excellent customer service, and supporting marketing activities...

WIPRO CONSUMER CARE SINGAPORE PTE. LTD. – Serangoon Wipro Consumer Care Singapore distributes and markets a comprehensive range of personal care products, principally skin care, hair care, talcum powder, deodorants, shower and cleansing products, fragrances, and household detergents and other cleaning products in the FMCG industry. These are marketed...

Roles & ResponsibilitiesLooking for E-commerce Admin - specialise in e-commerce platform such as Qoo10, Shopee & Lazada.Job Description: Manage company's e-commerce platforms. Prepare invoices and other documents. Order stock from supplier and stock count Answer queries by customers.Job Requirements:- No working experience required (we will guide you...

Roles & ResponsibilitiesJob Description Managing, oversee and optimise various aspects of e-commerce operations, including website functionality, user experience, product listings, managing inventories, processing orders, order fulfilment and customer service. Developing and implementing e-commerce strategies aligned with company goals Creating and...

The E-Commerce Executive role mainly responsible to support e-commerce operations by managing thumbnail and banner uploads, maintaining, and updating product listings, and delivering exceptional customer service. Key Responsibilities: 1. Account Management Facilitate the setup and operational effectiveness of channel management, particularly with key...

Roles & ResponsibilitiesE-commerce Operations:• Process and ship out daily orders accurately and on time.• Provide good customer service through after-sales tips and answering enquiries on time.• Closely monitor stock levels and highlight to the team if there is a need to restock items.• Assist with purchasing new stocks and materials where...