E-commerce assistant

3 days ago


Singapore Taka Jewellery Pte. Ltd. Full time

Key Responsibilities:
Order Management:
Process online orders, ensuring quality control, packing, and completion.Manage returns across e-commerce platforms.Arrange deliveries and pick-ups with third-party vendors.Monitor inventory levels to align with sales forecasts.Communicate with customers regarding returns and exchanges.Customer Service:
Respond to customer inquiries through email, chat, and phone.Address customer issues professionally and efficiently.Administrative Support:
Enter data accurately across various software platforms.Generate reports and analyze e-commerce performance metrics.Maintain thorough records of transactions and customer interactions.Requirements:
Diploma in Business Administration or related field.Proficiency in Microsoft Office Suite and experience with e-commerce platforms.Strong skills in communication, organization, and multitasking.Customer-oriented with a proactive, positive attitude.Summary of role requirements:Looking for candidates available to work:Monday: Afternoon, Morning
Tuesday: Afternoon, Morning
Wednesday: Afternoon, Morning
Thursday: Afternoon, Morning
Friday: Afternoon, Morning1 year of relevant work experience required for this role
Working rights required for this role
Expected salary: $2,200 - $2,800 per month#J-18808-Ljbffr


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