E-Commerce Executive
2 months ago
E-commerce Executive
· Managing, executing and follow up with portals assigned such as online sales, content, delivery, platform campaign management and upkeep of newness in all web-store product catalogue according to company standards
· Ensure stocks are updated and reflected accordingly across all channels.
· Processing online orders from e-commerce platforms.
· Handle all customer related enquiry by email, chat and social media.
· Provide good support to customers for building and maintaining excellent customer satisfaction
· Assist to brainstorm, structure, and improve the digital and e-commerce platform and the continuous engagement process with customers.
· Achieve / exceed all key sales measures and targets for the e-commerce platforms
· Ready to take on AD HOC Duties & Able to handle and possess understanding of online marketplaces (Such as Lazada Shopee Seller Centres, Websites)
· Sales driven personality and has basic understanding of customer service
· Comfortable with using Microsoft Office (Excel).
· Comfortable with using social media.
· Independent and resourceful.
Tell employers what skills you have
Negotiation
Preventive Maintenance
Microsoft Office
Microsoft Excel
Lighting
Social Media
Quantity Surveying
Tax
Workplace Safety
Property
Estimates
Excel
Customer Satisfaction
Customer Service
Tendering
Workplace Safety and Health
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