E-commerce executive

4 weeks ago


Singapore This Is An IT Support Group Full time

TheE-Commerce Executiverole mainly responsible to support e-commerce operations by managing thumbnail and banner uploads, maintaining, and updating product listings, and delivering exceptional customer service.Key Responsibilities:1. Account ManagementFacilitate the setup and operational effectiveness of channel management, particularly with key platforms like Lazada, Shopee and Tik Tok.Prepare monthly campaign on the key platforms (ie. Bundle Deals, Discount Promotion, Livestream Flash Sales, Campaign Templates).Manage and coordinate logistics operations with third-party warehouses to ensure seamless inventory management and order fulfilment for e-commerce activities.Contribute to the development and execution of sales and marketing strategies aimed at achieving revenue targets through channel partnerships and marketplaces.Foster relationships with e-commerce partners to understand category and brand performance, providing strategic insights to drive business objectives.Ensure timely and professional responses to customer inquiries across all online platforms, maintaining a high standard of customer experience.Collaborate on enhancing business processes, customer service practices, and implementing innovative techniques for continuous improvement.2. Online Content ManagementEnsure the accuracy and optimization of product images, as well as compelling product titles and descriptions for SKUs and campaigns.Identify and execute content strategies to enhance product information and customer engagement.Oversee end-to-end e-commerce performance metrics including sales, pricing, listing content optimization, visibility, traffic generation, order management, and after-sales service.Provide support to senior management on various ad hoc projects and responsibilities.Formulate and execute digital marketing demand-generation initiatives, including but not limited to on-site activity, social media, display, e DM, SEO, and SEM.Requirements:Degree/Diploma in Sales/Marketing, Business Management, or related fields.Fresh Graduates are welcome to apply and experience in an e-commerce will be an advantage for this role.Outgoing personality and willing to go on livestream and work closely with the team on content creation.Strong analytical skills combined with a creative, out-of-the-box thinking approach.Good teamwork, collaboration, networking skills.Communication skills and Initiative to learn and add value.#J-18808-Ljbffr



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