Sales & customer service executive (e-commerce)

3 weeks ago


Singapore RISIS Private Limited Full time

Reporting to the Head of Sales, your responsibilities include: Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times Coordination, execution and planning support for e-commerce projects, e-marketing campaigns, and integrated brand plans. Keep up-to-date with market development and monitor competitor activities. Support sales administration activities for sales team when in need and assigned. Perform customer service duties (email enquires, service recovery and logistic arrangements). Perform any other tasks as and when assigned. Job Requirement: Diploma/Degree in business/sales related Minimum 2 years’ experience in sales & customer service A hands-on, resourceful, result-oriented and analytical thinker Ability to work well in a team. Meticulous and able to meet tight deadlines The selected candidate can look forward to excellent growth opportunities within the Group. #J-18808-Ljbffr



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