Asst manager

1 week ago

Singapore Singpass Full time

What the role is: At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovation, fun, and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability, or social status. It imparts life values, nurtures character, and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport. Sport Singapore is constantly on the lookout for individuals who are passionate about what they do. Anchored in our values of Passion for Sport, Strength through Teamwork, and Care for People, we believe in working and playing, not just as a team, but as a family. What you will be working on: Active SG aims to be the national movement for sport with an aspiration to be the largest sports club in Singapore. Thus, it is critical for us to understand and deliver the strategy both to attract members to come on board and to retain them. V2030 R seeks to bring Sport as Strategy to bear through a strategy of partnerships to grow mindshare, thus the ability to grow collaborations is a key success factor. To identify and engage internal and external stakeholders in the effective delivery of the customer engagement roadmap. To acquire required knowledge and understanding of the operating model of the Sport Centre, the technology systems that support the operations, as well as our programme and products offering to synergise the deliverables and outcomes. To execute the customer engagement implementation plan within the established timelines and delivery milestones. To conduct regular engagements with internal and external stakeholders. To curate and deliver events/projects with sports centres to drive the narrative of sport as a strategy. To explore and design innovative events/projects through sports, lifestyle activities, etc. with like-minded organisations to grow mindshare. To implement membership recruitment strategies for both individual and corporates. To brainstorm the development of segment outreach strategies and action plans. To gain segment-specific insights and provide feedback to adjust engagement strategies for maximum results and impact. To learn and execute the new My Active SG+ platform coupled with providing feedback to the team for continual improvement to the system. To work with stakeholders for the development of the self-serve corporate portal. To participate in the design and implementation of the retention and reward strategies for individual and corporate members. To identify and engage partners with customised proposals that will achieve win-win for both parties. Be updated on product offerings. Identify and deliver suitable segment-specific product offerings. What we are looking for: We are looking for self-motivated individuals who value integrity, teamwork, and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. In addition, an ideal candidate should possess the following: A Bachelor Degree in Marketing, Communication, or a similar field Preferably 6 years of management experience and working with vendors Experience in membership recruitment and experience, customer experience design will be advantageous Good project management skills Excellent written and verbal communication skills Excellent team player An eye for details Able to multi-task and work under pressure Outgoing and enjoy playing sports The level of offer will commensurate with applicants’ experience and track records. Successful candidates will be offered a 2/3-year contract in the first instance. Only shortlisted candidates will be notified. About Sport Singapore: Why We Do What We Do? Simply because we believe that everyone can live better through sport. At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun, and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability, or social status. It imparts life values, nurtures character, and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport. #J-18808-Ljbffr

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