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Manager, Airline Relations

2 weeks ago

Singapore SATS Ltd. Full time

Join to apply for the
Manager, Airline Relations
role at
SATS Ltd.
Overview
Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop fulfilling careers that foster your career growth, recognising and appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make meaningful contributions in the work we do at SATS.
Key Responsibilities
Oversee and supervise export cargo operations
Enforce operational work procedures and adhere to high safety and quality standards
Monitor and manage cargo handling equipment and warehouse facilities
Ensure compliance with international and local regulations related to cargo handling
Provide strategic leadership and directions to team performance
Establish and cultivate a good team culture of best practices in safety, quality and operations
Ensure Service Level Agreements (SLA) are met and prepare reports on performance
Develop and implement new work processes to improve operational efficiency
Collaborate with external and internal stakeholders to enhance service delivery
Key Requirements
Bachelor's degree in Logistics, Supply Chain Management, Business Management, or a related field
Minimum of 5 years of experience in cargo operations, freight management or logistics
Strong knowledge of air freight industry
Excellent leadership and team management skills
Proficiency in MS Office (Excel, Word, PowerPoint)
Ability to analyze data and implement effective solutions
Strong communication skills to interact with external and internal stakeholders
Ability to work under pressure and in a fast-paced environment
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Supply Chain
Industries
Air Cargo and Logistics
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