Service trainer, patient experience office

Service Trainer, Patient Experience Office (2 years contract) - Other Services Location:Singapore, North Work Type:Contract Job Responsibilities: Prepare course materials, brainstorm on ideas to ensure engagement and effectiveness of the training sessions Conduct service training on a weekly basis to various groups of stakeholders Continuous improvement of...

Roles & ResponsibilitiesBROAD FUNCTIONTo maintain a high level of service at Patient Services Centre (PSC).You will be part of the Patient Experience Office and will:(A) Oversee front-of-house and PSC daily operations.(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date...

Roles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...

We are expanding our capabilities in customer experience training and are seeking a skilled Freelance CX Trainer to join our team in Singapore.**Company Overview**CXG is a global business with 12 offices across four continents, serving over 200 luxury clients. Our mission is to elevate the customer experience of premium and luxury brands through strategic...

Dental Executive (SG Diploma Graduates only) The Dental Executive Trainee Program is a leadership development program that seeks to groom motivated individuals to take on key positions in clinic operations. Prepares a working space in a dental facility for dental procedures. Assists dental surgeon(s) in all forms of dental treatment. Ensures smooth clinic...

Company OverviewAt PeopleSolve, we strive to deliver high-quality healthcare experiences for our patients. As a Patient Service Officer, you will be part of a team dedicated to making this vision a reality.Job DescriptionWe are seeking a skilled and compassionate individual to join our team as a Patient Service Officer. In this role, you will be responsible...

You will support the Director, Group Office of Patient Experience (OPE) to lead the team to establish a patient-centred experience where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the patient experience philosophy, policies and practices across the cluster to achieve harmonisation and alignment for a...

Roles & ResponsibilitiesJob ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide...

Job Description Register patients, make appointments, collect payments and attend to patient queries (either by phone, email or walk-in). Maintain cleanliness and hygiene of counter, dispensary room, treatment zone and common areas. Dispense medicine in an accurate and timely manner, according to TCM physician’s prescription. Account for medicine...

Roles & ResponsibilitiesResponsibilities: Facilitate communication between patients, their families, and healthcare providers regarding appointments with doctors and diagnostic services. Assist patients with registration processes, billing inquiries, and insurance claims. Verify and input patient information accurately into the clinic's system. Provide...

The RoleOverview of the Role:We are seeking a skilled and compassionate Patient Service Officer to join our dynamic team at Parkway MediCenter (PMC) in Singapore – Woodleigh. As a key member of our team, you will play a critical role in ensuring a smooth and pleasant experience for our patients.Work Location: Singapore – WoodleighKey...

Company description:The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the field. NNI offers over 20 subspecialties in neuroscience care and treats a broad range of illness...

Company description:The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the field. NNI offers over 20 subspecialties in neuroscience care and treats a broad range of illness...

Roles & ResponsibilitiesPatient Service Officer Contract: 3-months contract to permanentSalary Range: $2,300 - $3,000Working Hours: Monday to Friday: 9:00 AM - 5:30 PM (1-hour break) Saturday: 9:00 AM - 1:30 PM Requirements: Clinic assistant experience preferredWe are hiring Patient Service Officers (PSOs) for multiple locations! This is a great...

Roles & ResponsibilitiesJob Description Prepare and clean the room, turn on the machines in the morning. Oversees proper functioning and cleanliness of equipment, printer and ensure regular quality assurance checks and maintenance of printers. Maintain records of maintenance performed. Register patient for their examinations in the HIS and enter the...

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients with the key aim of providing excellent patient care.MAJOR DUTIES AND RESPONSIBILITIES Assists to oversee the smooth and efficient running of the clinic counter...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

Patient Service Associate RoleAs a key member of our team at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD., you will play a vital role in facilitating patients' journeys through our polyclinic. Your responsibilities will include assisting with patients' registration, appointment scheduling, and rescheduling, as well as providing patient care services...

 Job Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...