Patient service officer
4 days ago
Job Description
Register patients, make appointments, collect payments and attend to patient queries (either by phone, email or walk-in).
Maintain cleanliness and hygiene of counter, dispensary room, treatment zone and common areas.
Dispense medicine in an accurate and timely manner, according to TCM physician’s prescription.
Account for medicine dispensed according to SOP.
Work with Senior Ops Support Officer to spearhead operations within the clinic.
Deliver quality, safe and cost-effective service to patients and TCM physicians.
Submit weekly and monthly reports as required by HOD.
Job Requirements
At least 1 year of experience in a customer service role
Pleasant personality and service-oriented
Good interpersonal, communication, and leadership skills
Team player
5 days work week including weekends
Candidate must be willing and able to work on rotating shifts#J-18808-Ljbffr
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