Senior Executive, D2C Customer Success
3 weeks ago
Senior Executive, D2C Customer Success (E-Commerce)
AnyMind Group is an end-to-end commerce enablement company that looks to make it exciting for everyone to do business. We’re building the next-generation infrastructure for commerce, enabling enterprises, publishers, and influencers to become borderless.
Founded in Singapore and now headquartered in Tokyo, Japan, AnyMind Group’s technology offerings span manufacturing, e-commerce, marketing, and logistics. Within the marketing space, AnyMind Group provides advertisers and marketers with award-winning platforms AnyTag (influencer marketing) and POKKT (mobile advertising), along with AnyDigital (high-quality web and app ad inventory).
AnyMind’s D2C for Enterprise (D2CEP) provides end-to-end e-commerce enablement services to corporates, which includes professional managed services (e.g. consulting, channel management, customer service, and logistics coordination), enterprise system integration solutions / technology consulting, and cross-border business. We also offer multilingualization and global expansion support options that take advantage of our global network.
We are looking for an ideal candidate who will contribute to a high-growth team in a rapidly growing business. With a proven track record of delivering results in a fast-paced environment, he/she will demonstrate the ability to identify opportunities and take ownership to drive growth across the business.
What you will be doing:
Build effective existing and new client relationships and act as day-to-day client partner, account management of existing and new accounts; working with them to achieve their D2C business objectives and nurturing and growing the relationship.
Actively seek out new sales opportunities and set up meetings with potential clients to explore D2C opportunities.
Work closely with the sales team to identify new D2C business opportunities, provide support in sales pitches, and follow up with action plans.
Liaise between internal and external stakeholders, including third-party service providers, to ensure smooth project delivery.
Prepare and conduct regular business reviews with clients, using a consultative approach to help clients overcome issues and achieve their goals. Is a committed, responsible, and confident leader of projects, who can work both independently and as part of the wider team.
Minimum Requirements:
Bachelor degree in any discipline.
More than 2 years of experience in sales/account management in e-commerce business.
Excellent communication and stakeholder management skills.
In-depth knowledge in digital marketing and e-commerce (e.g. Shopee / Lazada / Amazon platforms incl. seller center). Technical knowledge in enterprise system integration solutions will be a plus.
Strong analytical skills with sharp business acumen.
Tech-savvy with working knowledge of marketplace platforms, office automation products, and inventory management systems.
Comfortable in a fast-paced environment with the ability to catch up on information quickly and flexibly in the face of change.
Self-motivated with a result-driven approach.
Able to work on multiple projects/tasks at one time.
Proficiency in English language (speaking, reading, and writing).
Eligible to work in Singapore without sponsorship.
#J-18808-Ljbffr
-
Singapore Zurich Australian Insurance Ltd. Full timeJob Title: Partnerships & D2C Senior Underwriter and Proposition Development Lead The Opportunity: Zurich Singapore is seeking a Senior Underwriter and Proposition Development lead to underwrite and grow our partnerships and direct to customer insurance business. Our products include travel, gadget and extended warranty insurance. In this pivotal role, you...
-
Singapore Zurich 56 Company Ltd Full timeJob Title: Partnerships & D2C Senior Underwriter and Proposition Development Lead The Opportunity: Zurich Singapore is seeking a Senior Underwriter and Proposition Development lead to underwrite and grow our partnerships and direct to customer insurance business. Our products include travel, gadget, and extended warranty insurance. In this pivotal role, you...
-
D2C Business Development Manager
1 month ago
Singapore AnyMind Group Full timeWe are seeking an experienced D2C Business Development Manager to join our high-growth team at AnyMind Group. This is a fantastic opportunity for a motivated and results-driven professional to contribute to the company's success in e-commerce enablement services.The ideal candidate will have a proven track record of delivering results in fast-paced...
-
Senior executive, d2c customer success
1 month ago
Singapore AnyMind Pte. Ltd. Full timeSenior Executive, D2 C Customer Success (E-Commerce)Any Mind Group is an end-to-end commerce enablement company that looks to make it exciting for everyone to do business. We’re building the next-generation infrastructure for commerce, enabling enterprises, publishers, and influencers to become borderless. Founded in Singapore and now headquartered in...
-
Executive, customer service
4 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Senior customer success manager
1 month ago
Singapore Adobe Full timeSenior Customer Success Manager page is loaded Senior Customer Success Manager Apply locations Singapore Bangkok time type Full time posted on Posted 7 Days Ago job requisition id R151328 Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to...
-
Senior Manager, Customer Success
1 day ago
Singapore Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us is our aspiration, our desire, and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride, and aspiration in many ways — from a rich set of...
-
Operations Lead and Customer Success Specialist
4 weeks ago
Singapore WDNS PTE. LTD. Full timeAbout the RoleAs an Operations Lead for a fast-growing direct-to-consumer contact lens brand, WDNS PTE. LTD. seeks a highly skilled professional to oversee day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. This individual will work closely with internal teams and third-party...
-
Senior Customer Success Strategist
4 weeks ago
Singapore SEARCHASIA CONSULTING PTE. LTD. Full timeJob Title: Senior Customer Success StrategistAbout the Role: SEARCHASIA CONSULTING PTE. LTD. is seeking an experienced Senior Customer Success Strategist to join our team in Singapore. As a key member of our customer-facing team, you will be responsible for developing and executing comprehensive customer success strategies aligned with our company's goals...
-
Senior Customer Success Lead
2 months ago
Singapore BlackLine Full timeAbout the Role:BlackLine is seeking a Senior Customer Success Manager to deliver exceptional post-sales efforts to our clients. As a trusted advisor, you will develop and execute customer success strategies to optimize adoption, prevent attrition, and enhance customer satisfaction.Responsibilities:Develop and implement customer success strategies to drive...
-
Senior Customer Success Manager
3 weeks ago
Singapore BlackLine Full timeGet to Know Us: It's fun to work in a company where people truly believe in what they're doing!At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial...
-
Senior customer success manager
4 weeks ago
Singapore BlackLine Full timeGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! At Black Line, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, Black Line has become a leading provider of cloud software that automates and controls the entire financial...
-
Senior customer success manager
2 weeks ago
Singapore Entrust Corporation Full timeSenior Customer Success Manager Apply locations Malaysia - Field Singapore - Field time type Full time posted on Posted 2 Days Ago job requisition id R003304 Career Growth, Flexibility and Collaboration! Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings....
-
Customer Success Strategist
2 months ago
Singapore Red Hat Asia-Pacific PTE LTD Full timeCustomer Success Planning and ExecutionThe Customer Success Executive is responsible for developing and implementing customer success plans designed to ensure customers achieve their business objectives with Red Hat products and platforms.Key Responsibilities:Collaborate with customers to understand their technical and business priorities, and develop...
-
Senior Customer Success Manager
3 weeks ago
Singapore WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value...
-
Senior customer success manager
3 weeks ago
Singapore WalkMe Full timeWalk Me pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through Walk Me's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full...
-
Director, customer success
1 month ago
Singapore Zendesk Singapore PTE Full timeDirector, Customer Success Location: Singapore Focus: SEA, GCR, Korea, India | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and...
-
Senior Customer Success Coordinator
4 weeks ago
Singapore PROTECH ALLIANCE LLP Full timeCompany OverviewA leading technology firm, PROTECH ALLIANCE LLP seeks a skilled Senior Customer Success Coordinator to join their team. As part of our growing organization, this role offers the opportunity to make a significant impact in customer satisfaction and retention.
-
Director, customer success
1 month ago
Singapore Zendesk, Inc. Full timeJob Description Location: Singapore Focus: SEA, GCR, Korea | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We...
-
Senior customer success business partner
4 weeks ago
Singapore Anaplan Inc Full timeAt Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our...