IT Support/IT Service Desk

**Responsibilities**: - Provide IT Service desk support in Banking environment - Follow client operational workflow/guidelines. - Manage operational tickets at level 1 for incidents (perform troubleshooting to deliver a known solution or workaround) and service requests (documented steps to deliver an outcome) using the SOPs provided. - Perform escalation...

**Responsibilities**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported issues until closure and...

Our client, one of Asia-Pacific’s leading organizations is looking for: **Service Desk Manager** **Responsibilities** - Lead and manage the daily operations of the IT Service Desk team, ensuring timely and effective resolution of support requests. - Supervise and mentor a team of helpdesk engineers providing Level 1 and Level 2 support for Microsoft 365...

**Responsibilities** - Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo / HP Laptops, HP Laser printers and Canon multifunction devices - To support Windows 10 Professional in a networked environment and VDI environments - PC and Laptop configuration - Mobile phone (iPhone) support and...

Base pay range SGD30,000.00/yr - SGD39,600.00/yr At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of the enterprise of the future. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth enterprises to guide them through...

Roles & ResponsibilitiesJob Description:Opens and prepares the clinic daily, ensuring the office is in order and ready to serve patients before their arrival by reviewing schedules, checking messages, managing supplies, and maintaining petty cash. Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for...

-Singapore, Singapore -Full-time -Entry Level **Job Function**: Information Technology **Industries**: IT Services and IT Consulting **Contact Recruiter**: Michelle Lu ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customized IT Consulting Solutions, Project Management, IT resourcing and on/off-shore...

Roles & ResponsibilitiesJob DescriptionFront Office/General Administration Checks the daily schedule for accuracy making note of any cancellations to be filled ASAP and posts it in all treatment room Checks emails and phone messages and Reviews supplies for front office and provides order to business manager Banking and handling/Assisting of calculation...

Roles & ResponsibilitiesJob Summary:Provides troubleshooting activities for Service Desk Support. Candidate should have exceptional customer service skills and the ability to work with internal and external clients to support and promote IT policies and methodologies.Principle Responsibilities:Service Desk Support members are expected to work on their...

Roles & Responsibilities Job Summary: Provides troubleshooting activities for Service Desk Support. Candidate should have exceptional customer service skills and the ability to work with internal and external clients to support and promote IT policies and methodologies. Principle Responsibilities: Service Desk Support members are expected to work on...