
IT Support Analyst
2 weeks ago
**Responsibilities**
- Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo / HP Laptops, HP Laser printers and Canon multifunction devices
- To support Windows 10 Professional in a networked environment and VDI environments
- PC and Laptop configuration
- Mobile phone (iPhone) support and administration using MDM (Airwatch)
**Requirements**:
- Minimum 3-4 years' experience in a similar role or in a professional environment.
- Experience of working in a Microsoft Active Directory and Exchange environment
- Detailed knowledge of the Microsoft Office 365 suite including installing, configuring and support within a network environment
- Understanding of networking technologies (wired and wireless)
- Knowledge of remote working technologies - Citrix, VPN and DUO 2 factor Administration
- Experienced supporting Video Conferencing Systems and Solutions
- ITIL V3/V4 certified is a plus
Kindly indicate 106 - IT Support Analyst
IT Consultancy & Services Pte Ltd
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