Customer Experience Support Specialist

9 hours ago


Singapore Adecco Full time

Customer Experience Support Specialist (Tech MNC/ EAST/ UP3.3K)Be among the first 25 applicants. This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Experience Support Specialist The Opportunity Adecco is partnering our client, a famous Tech MNC. We are looking for a Customer Experience Support Specialist. Work location – Tampines. The role will start out as a contract. Candidates who are immediately available/ able to start work within short notice will be preferred. The Talent Excellent communication skills, including the ability to handle high-pressure or unclear situations professionally. Strong command of written and spoken English, with the ability to explain technical topics in simple terms. Experience using customer support platforms such as D365, Slack, Jira, or Zendesk. Strong technical aptitude and adaptability in fast-paced, evolving environments. Plus point – 1 year of experience in customer-facing support roles, ideally within service or mobility industries. Plus point – Prior experience assisting passengers in sectors such as public transport, aviation, hospitality, or ride‐hailing. Job Description Passenger Support: Provide real‐time assistance via hotline and ticketing systems; resolve routing or boarding issues and reassure passengers during unexpected scenarios. Incident Management: Act as first responder during rides; handle safety‐related incidents, execute emergency SOPs, and coordinate with internal teams and emergency services. Feedback & Experience: Capture passenger feedback, report usability issues, and suggest improvements to enhance service quality. Onboarding & Education: Guide first‐time passengers on safety features and app usage; maintain FAQs and conduct onboarding sessions for diverse passenger groups. Next Step Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Send your resume to All shortlisted candidates will be contacted. #J-18808-Ljbffr



  • Singapore Multinational Corporation of Company. Full time

    We are looking for a Customer Experience Specialist who possesses excellent communication skills since you will be speaking directly with customers. Also, you must have a strong understanding of Big Ass Fans products and services to address customer questions and liaise with Internal and external stakeholders. You should also have a pleasant attitude to...


  • Singapore YTG Full time

    We’re looking for a **Customer Experience Specialist** who thrives on making customers feel supported, valued and understood. Your main focus will be delivering exceptional service and building lasting relationships, with occasional opportunities to recommend solutions that make their lives easier. **Responsibilities** - Listen actively to understand...


  • Singapore NEKO PTE. LTD. Full time

    **Job Summary**: We are looking for a dedicated and proactive **Customer Experience Specialist**to be the main in-charge of store operations, ensuring a smooth and pleasant customer experience. This role involves handling daily store activities, assisting customers, managing payments, maintaining store upkeep, and driving individual store marketing and...


  • Singapore BIOMARK PTE. LTD. Full time

    **Job Position** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist roles and responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. We want you to join us on the...


  • Singapore TRAACKR Full time

    Company Description Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands which have all made...


  • Singapore Adecco Full time

    Description Customer Experience Support Specialist (Tech MNC/ EAST/ UP3.3K) Be among the first 25 applicants. This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Experience Support Specialist The Opportunity Adecco is partnering our client, a famous...


  • Singapore 5G-Starlink Pte. Full time $30,000 - $60,000 per year

    If you are looking for a rewarding and exciting career in customer service, we want you We are currently looking to recruit Customer Experience Specialists to be based in our Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in...


  • Singapore MESH BIO PTE. LTD. Full time

    About Us: Mesh Bio is fast growing health technology startup at the forefront of transforming healthcare through predictive analytics and digital twins technology. Our multidimensional health intelligence platform provides AI-powered clinical decision support, analytics, and automation solutions for healthcare providers to transform healthcare delivery with...


  • Singapore BIMAGE CONSULTING PTE. LTD. Full time

    We are looking for a proactive and customer-focused **Customer IT Support Specialist**to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products. **Key Responsibilities**: - Diagnose and resolve technical...


  • Singapore Marvable Full time

    We are a high growth Direct-to-Consumer (DTC) e-commerce start-up. Our mission? Help people create workspaces they actually love spending time in. To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk+ (standing desk). Here at Marvable, our mission is to create a comfortable space for everyone to work better...