
Customer IT Support Specialist
5 days ago
We are looking for a proactive and customer-focused **Customer IT Support Specialist**to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products.
**Key Responsibilities**:
- Diagnose and resolve technical problems related to software installations, configurations, and usability.
- Maintain accurate records of customer interactions, technical issues, and resolutions in our CRM system.
- Assist customers in understanding and utilizing software features and updates effectively.
- Collaborate with the teams to address and resolve complex technical issues.
- Develop and update user guides, FAQs, and troubleshooting documents for customer self-service.
**Qualifications**:
- Proven experience in IT support, customer service, or a related field.
- Proficiency with software troubleshooting and support tools.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
-
Customer Support Specialist
7 days ago
Singapore Legrand, North America Full timeOverview Join to apply for the Customer Support Specialist role at Legrand, North America. Legrand has an exciting opportunity for a Customer Support Specialist (CSS)to join the Starline Team in Tuas, Singapore . The CSS responds to a wide variety of customer inquiries including requests for pricing, preparing quotations, processing orders, providing order...
-
Customer Support Specialist
5 days ago
Singapore TRAACKR Full timeCompany Description Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands which have all made...
-
Customer Support Specialist
5 days ago
Singapore Marvable Full timeWe are a high growth Direct-to-Consumer (DTC) e-commerce start-up. Our mission? Help people create workspaces they actually love spending time in. To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk+ (standing desk). Here at Marvable, our mission is to create a comfortable space for everyone to work better...
-
Customer Support Specialist
1 day ago
Singapore Legrand, North America Full timeOverview Legrand has an exciting opportunity for a Customer Support Specialist (CSS) to join the Starline Team in Tuas, Singapore. The CSS responds to a wide variety of customer inquiries including requests for pricing, preparing quotations, processing orders, providing order status, expediting orders, requests for literature, and more. What Will You...
-
HR Specialist
3 days ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Support Specialist
3 days ago
Singapore HubSpot Full timeThis is intended not for an immediate opening but for a headcount within the team which will be opening up in the next couple of months. Intro As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help...
-
Senior Customer Support Specialist
5 days ago
Singapore Equativ Full time\uD83D\uDC6B **About the team** Our highly dedicated Services team has both the art and the science for delivering customer satisfaction. People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex...
-
Customer Support Specialist
2 weeks ago
Singapore OAG Aviation Worldwide Limited Full timeAbout the Company OAG is a leading data platform for the global travel industry offering an industry-first single source for supply, demand, and pricing data. We empower the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Headquartered in the UK, with operations in the USA, Denmark,...
-
Customer Support Director
5 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...
-
Customer Support Specialist
7 days ago
Singapore Reeracoen Singapore Pte Ltd Full timeJob title: Customer Support Specialist - Aerospace Reference ID: 36634Overview Our client, a global provider of end-to-end outsourcing services, is currently seeking a Customer Support Specialist - Aerospace Overhaul & Repair to join their team. Responsibilities Upon request, provide a summary view of a Customer's open order book with delivery status...