Customer Support Specialist

5 days ago

Singapore Marvable Full time

We are a high growth Direct-to-Consumer (DTC) e-commerce start-up.
Our mission? Help people create workspaces they actually love spending time in.
To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk+ (standing desk).
Here at Marvable, our mission is to create a comfortable space for everyone to work better in the ever-increasingly dynamic world, working at our best productivity. The Sales Support Specialist's main responsibility is to assist with the company's e-commerce sales division. You will learn how to assist with the existing customer database, generate analytical reports, evaluate the data and identify trends and gaps, and acquire valuable problem-solving skills.

***
- ** As Marvable’s Sales Support Specialist, you’ll play a key function in Marvable’s sales team and make a key impact on Marvable's growth journey by providing customers with top notch after-sales service that will leave a positive and lasting impression on them.**

**What you’ll be doing**:
***
- ** Handle general Post-Sales Customer Support**:

- ** Manage Customer's review on public platforms.**:

- ** Manage the company's social media pages on both pre and post sales.**:

- ** Assist with Post Sales Queries relating to Warranty Requests.**:

- ** Assist in optimizing the processes and contribute best practices towards the post-sales customer journey.**:

- ** Develop an understanding of our products and unique features and provide support to the team.**

**What we're looking for**

***
- ** Min Diploma in any relevant fields.**:

- ** Min 1 year of sales/service support in a similar capacity**:

- ** Excellent written and verbal communication skills**:

- ** Initiative to find the relevant resources needed to be successful in this role**:

- ** Highly communicative, energetic, loves building relationships and rapport with others.**:

- ** Basic Proficiency in MS Office.**:

- ** Experience in E-commerce is a bonus.**

**Join us if you have a curious mind and are always wondering how things can be done differently, as well as the desire to take chances and take on new challenges**
**Additional Information

  • Customer Support Specialist

    7 days ago

    Singapore Legrand, North America Full time

    Overview Join to apply for the Customer Support Specialist role at Legrand, North America. Legrand has an exciting opportunity for a Customer Support Specialist (CSS)to join the Starline Team in Tuas, Singapore . The CSS responds to a wide variety of customer inquiries including requests for pricing, preparing quotations, processing orders, providing order...

  • Customer Support Specialist

    5 days ago

    Singapore TRAACKR Full time

    Company Description Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands which have all made...

  • Customer Support Specialist

    1 day ago

    Singapore Legrand, North America Full time

    Overview Legrand has an exciting opportunity for a Customer Support Specialist (CSS) to join the Starline Team in Tuas, Singapore. The CSS responds to a wide variety of customer inquiries including requests for pricing, preparing quotations, processing orders, providing order status, expediting orders, requests for literature, and more. What Will You...

  • Customer IT Support Specialist

    5 days ago

    Singapore BIMAGE CONSULTING PTE. LTD. Full time

    We are looking for a proactive and customer-focused **Customer IT Support Specialist**to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products. **Key Responsibilities**: - Diagnose and resolve technical...

  • HR Specialist

    3 days ago

    Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Customer Support Specialist

    3 days ago

    Singapore HubSpot Full time

    This is intended not for an immediate opening but for a headcount within the team which will be opening up in the next couple of months. Intro As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help...

  • Senior Customer Support Specialist

    5 days ago

    Singapore Equativ Full time

    \uD83D\uDC6B **About the team** Our highly dedicated Services team has both the art and the science for delivering customer satisfaction. People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex...

  • Customer Support Director

    5 days ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...

  • Customer Support Specialist

    2 weeks ago

    Singapore OAG Aviation Worldwide Limited Full time

    About the Company OAG is a leading data platform for the global travel industry offering an industry-first single source for supply, demand, and pricing data. We empower the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Headquartered in the UK, with operations in the USA, Denmark,...

  • Customer Support Specialist

    7 days ago

    Singapore Reeracoen Singapore Pte Ltd Full time

    Job title: Customer Support Specialist - Aerospace Reference ID: 36634Overview Our client, a global provider of end-to-end outsourcing services, is currently seeking a Customer Support Specialist - Aerospace Overhaul & Repair to join their team. Responsibilities Upon request, provide a summary view of a Customer's open order book with delivery status...