Manager, Area Talent Acquisition

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

We have an exciting opportunity for a Manager, Area Talent Acquisition (APAC) to join our Corporate People & Culture team at Four Seasons.

This role is a six-month contract covering a maternity leave- perfect for someone looking to make a meaningful impact in a focused, high-profile window of time. As Area Talent Acquisition Manager, you will lead the local Talent Acquisition strategy for Four Seasons in APAC, working in close partnership with the Global Talent Acquisition Centre of Excellence. You will collaborate with Corporate P&C Leaders and Hotels to:

• Strengthen TA effectiveness across the region
• Coach our property TA leaders in ensuring they have the right resources to deliver
• Drive Executive Recruitment for key roles
• Champion governance and consistency of TA processes and tools

This is a rare chance to step into a visible, strategic role where you'll shape outcomes, build strong relationships, and leave a lasting mark on the way Four Seasons attracts top talent.

Job Description:

Executive Recruitment

Enable an exceptional candidate experience through full-cycle recruitment support and hiring manager enablement connecting top talent with Four Seasons:

• Executive Search, and recruitment support of APAC Planning Committee (source-interview)
• Build and manage regional talent pipeline

Regional Talent Acquisition Leadership

Partner with Global Talent Acquisition and APAC Regional Leadership to lead regional Talent Acquisition Strategy:

• Act as the local subject matter expect for Talent Acquisition to enable best practices
• Build and lead Regional TA Community
• Lead TA Regional communications
• Provide recruitment strategy planning, support, and training for new hotel openings, and new talent acquisition hires
• Manage Talent Acquisition executive reporting activities and provides meaningful dashboard reporting and insights to leadership
• Advance diverse attraction and recruitment strategies and partnerships to support Four Seasons Diversity, Inclusion, and Belonging (DIB) journey
• Recommend, and manage local third-party vendors, headhunters, search firm, agency partners and job board partners and contracts
• Manage area international recruitment strategy and partnerships

Campus Relations & Early in Career Programs

Execute a competitive campus recruiting strategy that ensures Four Seasons continues to attract and hire the best early in career talent:

• Operate as the central contact for APAC post-secondary institutions, and programs. Represent Four Seasons at partnership events.

• Manage regional campus recruitment budget, logistics, and events.

• Establish, expand, and nurture diverse partnerships, and develop talent pipeline.

• Manage the full cycle recruitment strategy and process for Four Seasons early talent pipeline (MIT, Internship, and Corporate EIC programming)
• Oversee the EIC program experience, talent review, and post program placement management

Employer Brand and Recruitment Marketing

Sustain a vibrant employer-brand presence that engages and motivates the best talent in the marketplace to join Four Seasons:

• Support APAC property employer brand presence, recruitment marketing, and media channels
• Educate, inform and drive employee brand ambassadorship, to ensure a fulsome authentic representation of Four Seasons as a company, and as individual locations

Talent Acquisition Technology

Support the APAC region in training and managing of Talent Acquisition technology:

• Subject matter expert, and training specialist for applicant tracking system (Workday) candidate relationship management system (Phenom People), LinkedIn Recruiter, and Ajinga.
• Manage and audit property usage for effectiveness, efficiency, and compliance
• Track, and report data relevant metrics and KPIs

Education:

• Bachelor's in Business, Hospitality, or Human Resources preferred

Work Experience:

• 5+ years of experience in talent acquisition; strong preference for experience in luxury service industry; and/or hospitality

• Regional, Corporate, or 'above- property' experience

• Senior Leadership executive search and recruitment experience
• Experience with Four Seasons TA Technology: Workday, Phenom People CRM, and LinkedIn an asset

Travel:

• 10-20%

Key Behaviourial Competencies:

• Strong interpersonal skills: developing strong relationships across all functions and management levels, generating continuous collaboration, iteration, and input from others.
• Highly Strategic: easily navigate between the development long-term strategy and short-term tactical needs required to deliver strategic goals.
• Analytical: employ both quantitative and qualitative insights to identify needs and recommend solutions in a complex landscape with competing demands.
• Talent acquisition expert: has a foundational background and skill level in TA strategy and has proven regional or enterprise success in the talent acquisition discipline; including employer brand and recruitment marketing, attraction, candidate management, partnership strategies, campus relations, and talent acquisition technology.
• Excellent Project Manager: expertise in implementing life cycle projects across complex stakeholders (analysis, planning, design, development, ROI measurement).
• Proactive self-starter: deliver results while managing multiple priorities with lean resources in a dynamic and ever-changing environment; resilient and can operate autonomously.
• Excellent communicator: highly skilled in all modes of communication, engaging facilitation practices and skills.
• Customer Service Excellence: anticipate stakeholder needs, and partners with high response and high engagement.