Customer Integration Director
2 days ago
As Vantage Data Centers accelerates its growth across the Asia-Pacific region, we are seeking a Customer Integration Director to oversee the end-to-end onboarding of clients into our state-of-the-art facilities. This pivotal role ensures seamless implementation of infrastructure solutions while delivering an exceptional customer experience. You will lead cross-functional teams, manage timelines and deliverables, and uphold the highest standards of operational excellence. If you're passionate about guiding customers through complex deployments with precision and care. Key Responsibilities Lead and coordinate customer integration projects, scoping timelines, dependencies, and milestones to ensure successful delivery Oversee migrations and deployments, managing relevant systems and activities for seamless implementation Serve as the primary point of contact for customer onboarding, facilitating regular updates and stakeholder alignment Resolve both standard and non-standard customer requests with minimal supervision; escalate complex issues as needed Build trusted relationships through professional engagement, proactive communication, and effective meeting facilitation Track customer satisfaction through surveys and feedback; drive improvements based on insights Support internal teams with customer-specific documentation and process enhancements Collaborate with APAC leadership on commissioning, reporting, and service delivery initiatives Contribute to departmental projects and cross-functional collaboration, ensuring alignment with business priorities Assist in system enhancements and operational improvements to increase efficiency and customer success Support budget planning and asset protection, ensuring facilities meet performance and lifecycle expectations Requirements Minimum of 7 years’ experience in data center operations and portfolio management, ideally within mission-critical environments At least 7 years of direct managerial experience with proven ability to lead cross-functional teams and drive customer-focused service delivery Demonstrated success in delivering outstanding customer service to both internal and external stakeholders Bachelor’s degree or equivalent experience preferred; technical field strongly desired Excellent verbal and written communication skills, with strong business English proficiency Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; experience with building automation systems highly desirable Strong interpersonal skills, professional demeanor, and ability to engage effectively with customers at all levels Highly organized, detail-oriented, and adept at managing multiple priorities in dynamic environments Willingness and ability to travel 40–50%, with flexibility for increased travel as the business scales Seniority level: Director Employment type: Full-time Job function: Project Management, Telecommunications #J-18808-Ljbffr
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Customer Integration Director
4 days ago
Singapore Vantage Data Centers Full timeAs Vantage Data Centers accelerates its growth across the Asia-Pacific region, we are seeking a Customer Integration Director to oversee the end-to-end onboarding of clients into our state-of-the-art facilities. This pivotal role ensures seamless implementation of infrastructure solutions while delivering an exceptional customer experience. You will lead...
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Director, Customer Integration, APAC
4 days ago
Singapore Vantage Data Centers Full timeVantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in...
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Director, Integrated Planning Transformation
4 days ago
Singapore BD Full timeDirector, Integrated Planning Transformation Join to apply for the Director, Integrated Planning Transformation role at BD Overview The Integrated Planning Transformation Director is responsible for achieving the transformation goal of elevating process, system, and people capabilities in Planning to deliver a step change in key business metrics: forecast...
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Director of Commissioning Service Delivery
4 weeks ago
Singapore Bureau Veritas Primary Integration Full timePosition Director of Commissioning Service Delivery & Quality Overview The Cx Commissioning Service Delivery and Quality Manager ensures that all data center commissioning projects are executed to the highest technical standards and meet client expectations. This role is hands-on in leading quality in service delivery across multiple global projects,...
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Director, Integrated Planning Transformation
4 days ago
Singapore BD Nogales Norte Full timeDirector, Integrated Planning Transformation Overview The Integrated Planning Transformation Director is responsible for elevating process, system, and people capabilities in Planning to deliver a step change in key business metrics: forecast accuracy, OTIF, DIO, and back orders, while driving productivity of the Planning function. The role leads the digital...
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Director, Integrated Planning Transformation
4 weeks ago
Singapore BD Nogales Norte Full timeDirector, Integrated Planning Transformation Overview The Integrated Planning Transformation Director is responsible for elevating process, system, and people capabilities in Planning to deliver a step change in key business metrics: forecast accuracy, OTIF, DIO, and back orders, while driving productivity of the Planning function. The role leads the digital...
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Marketing & Customer Director
1 week ago
Singapore CHARLES & KEITH GROUP Full timeGet AI-powered advice on this job and more exclusive features. We are seeking a dynamic Marketing & Customer Director to drive the regional marketing vision, strategy, and execution across multiple channels and customer touchpoints. This leadership role is pivotal in advancing brand growth, customer engagement, and revenue through integrated marketing...
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Marketing & Customer Director
11 hours ago
Singapore CHARLES & KEITH GROUP Full timeWe are seeking a dynamic Marketing & Customer Director to drive the regional marketing vision, strategy, and execution across multiple channels and customer touchpoints. This leadership role is pivotal in advancing brand growth, customer engagement, and revenue through integrated marketing initiatives, customer activations, and data-driven insights. The...
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Director, Acquirer
4 days ago
Singapore Visa Full timeJoin to apply for the Director, Acquirer & Integrity Risk role at Visa 1 day ago Be among the first 25 applicants Join to apply for the Director, Acquirer & Integrity Risk role at Visa Get AI-powered advice on this job and more exclusive features. Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely...
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Director, Customer Success
10 hours ago
Singapore Qlik Full timeOverview Get AI-powered advice on this job and more exclusive features. Description: What makes us Qlik? A Gartner Magic QuadrantTM Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and...
