F&b supervisor in hotel banquet/restaurant
2 weeks ago
About the role
Reporting to the F&B Manager, this full-time F&B Supervisor position is responsible for overseeing the efficient and effective operation of the hotel banquet and restaurant facilities. Ideally suited for candidates willing to based in Macau, this role will involve managing a team of service staff to deliver an exceptional guest experience.
What you'll be doing
Supervise and coordinate the work of the service team to ensure smooth service delivery in the hotel banquet and restaurant operations
Assist in the planning and execution of banquet events and coordinate with the kitchen team to ensure timely and quality food service
Maintain high standards of cleanliness and hygiene in the dining areas and ensure all equipment and facilities are well-maintained
Respond promptly to guest enquiries and complaints, and take appropriate actions to resolve issues
Participate in staff training and development to upskill the team and promote exceptional customer service
Support the F&B Manager in implementing operational procedures and policies
What we're looking for
Minimum 2 years' experience as an F&B Supervisor or in a similar supervisory role within the hospitality industry
Strong customer service orientation with the ability to deliver a high-quality dining experience
Excellent communication and interpersonal skills to effectively lead and motivate a team
Sound knowledge of food and beverage operations, including banquet and event management
Proficient in spoken and written English, with knowledge of Cantonese or Mandarin an advantage
Ability to work flexible hours, including weekends and public holidays
What we offer
Competitive salary and attractive benefits package
Opportunities for career progression and skills development
Dynamic and supportive work environment
Subsidised staff meals and discounts on hotel facilities
2 way economy air tickets
About us
Bez Careers (S) Pte Ltd is a prominent recruitment and consultancy firm located in Singapore. With more than 20 years of experience in the hospitality sector, we manage a portfolio that includes recruitment and placement services for award-winning hotels and restaurants throughout the Asia-Pacific region. We are committed to delivering outstanding guest experiences and promoting a dynamic, inclusive workplace culture.
Apply now for this exciting opportunity to join our client's team in Macau#J-18808-Ljbffr
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