Luxury F&B Operations Manager

3 weeks ago

Singapore The Standard Hotel Full time
Key Responsibilities

As a F&B Supervisor at The Standard Hotel, you will be responsible for overseeing the daily operations of our food and beverage department. This includes ensuring that all tasks are executed with personality and flair, and that our guests receive exceptional service.



Key Accountabilities


  2. Oversee and perform daily restaurant operations, including opening and closing procedures, to ensure a seamless dining experience for our guests.
  3. Monitor inventory levels and coordinate with the Purchasing team for ordering and deliveries to maintain optimal stock levels.
  4. Train and develop a team of restaurant colleagues to ensure they have the skills and knowledge required to deliver exceptional service.
  5. Develop and implement strategies to enhance the guest experience, improve sales, and increase revenue.
  6. Ensure that all restaurant equipment and utensils are in good condition and maintain a high standard of cleanliness and visual appeal.
  7. Perform other duties as assigned by the management team to support the smooth operation of the restaurant.


Requirements


  • At least a Secondary School 'O' Level, 'N' Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
  • Relevant experience as a supervisor in a similar luxury hotel or free-standing restaurant capacity providing customer service for a minimum of 2 years.
  • Excellent verbal, reading and written communication skills.
  • Ability to understand effective approaches of communication with different individuals and able to support restaurant servers throughout their daily duties.
  • Familiar with restaurant point of sales and cashiering procedures is preferred.


Competencies


  • Passionate about the hospitality industry.
  • Aware of the local community and comfortable giving recommendations.
  • Good communication and customer contact skills.
  • Service-oriented with an eye for detail.
  • Ability to work well in stressful and high-pressure situations.
  • A team player and self-starter.
  • Perform job with attention to details and the ability to organize and handle multiple tasks.
  • Ability to understand the flow of service and support colleagues.

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