Team leader, visitor management service
2 months ago
Description 5 days work week, rotating off day Working Hours: 7:30am to 5:00pm / 8:00am to 5:30pm / 10:30am to 8:00pm / 11:30am to 9:00pm Responsibilities: Oversee the operations for Visitor Management Services Oversee and monitor performance of staff to ensure service levels are met Manage resources including manpower, equipment and supplies in daily operation Handle complaints/ feedback and resolve issues by performing service recovery. To escalate to Superior when need arises Investigate causes of discrepancies and complaints and to take corrective actions Disseminate operational updates/ information to staff promptly and accurately Conduct on-the-job training and refresher training programs To perform temperature taking and other data collection as and when required by the Company To operate and manage work areas required as per the role of a Patient Service Associate in the event of shortage of staff Any other relevant duties as and when assigned by the Superior Requirements: At least 3 years of working experience in frontline customer service with 1 year of experience in team leading Prior experience in healthcare industry will be an added advantage Prior experience in team leading and man management Only Singaporeans may apply #J-18808-Ljbffr
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Team Leader
4 weeks ago
Singapore UEMS SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling...
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Manager, visitor experience services
2 months ago
Singapore Tan Tock Seng Hospital Full timeCompany description: Tan Tock Seng Hospital Job description:Reporting to the Assistant / Deputy Director, Hospitality & Environmental Services, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information...
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Office Support and Visitor Management Specialist
3 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRapsys Technologies Pte. Ltd. is seeking a highly skilled and experienced professional to fill the role of Office Support and Visitor Management Specialist.Job DescriptionThe successful candidate will be responsible for providing exceptional office support services, including first aid, handling calls, and preparing documents. Additionally, they will manage...
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Dining Service Team Leader
3 weeks ago
Singapore INITIA MANAGEMENT PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Dining Service Team Leader to join our team at INITIA MANAGEMENT PTE. LTD.Salary and BenefitsThe estimated salary for this role is SGD $40,000 - $60,000 per annum, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as opportunities for professional...
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Customer Service Representative
3 weeks ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Visitor Management. In this role, you will be responsible for providing exceptional service to visitors, ensuring their needs are met promptly and efficiently.About ST Engineering E-Services Pte LtdST Engineering E-Services Pte...
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Customer Service Officer
4 weeks ago
Singapore OAKTREE CONSULTING Full timeJob Title:Customer Service Officer - Visitor Management SpecialistAbout the Role:OAKTREE CONSULTING is seeking a highly skilled Customer Service Officer to join our team as a Visitor Management Specialist. In this role, you will be responsible for providing exceptional customer service to visitors, ensuring efficient queue management and crowd control, and...
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Visitor Management Officer
3 weeks ago
Singapore ELITEZ PTE. LTD. Full timeRoles & ResponsibilitiesVisitor Management Officer* TRAINING PROVIDED, Must be open to shift workJob Description:- Providing Customer Service to Visitors- Assist at registration counter- Guiding visitors on the usage of the self-service kiosk- Assisting patients on wheelchair if needed.- Guiding visitors to the gantry.- Delivery of food and other items to...
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Visitor Management Officer
2 weeks ago
Singapore ELITEZ PTE. LTD. Full timeRoles & ResponsibilitiesVisitor Management Officer* TRAINING PROVIDED, Must be open to shift workJob Description:- Providing Customer Service to Visitors- Assist at registration counter- Guiding visitors on the usage of the self-service kiosk- Assisting patients on wheelchair if needed.- Guiding visitors to the gantry.- Delivery of food and other items to...
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Temporary Visitor Management Specialist
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly organized and detail-oriented Temporary Visitor Management Specialist to join our team at Recruit Express Pte Ltd. As a key member of our outsourcing team, you will be responsible for managing visitors, administering health screening questionnaires, and ensuring compliance with hospital SOPs and guidelines.Key...
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Museum Docent
2 weeks ago
Singapore SINGAPORE HISTORY CONSULTANTS PTE. LTD. Full timeRoles & ResponsibilitiesRESPONSIBILITIES Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists) Assist with event coordination and crowd management Assist with site facility checks, site operations and submit administrative/operations' reports Perform visitor services' duties Undertake...
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Museum Docent
2 months ago
Singapore SINGAPORE HISTORY CONSULTANTS PTE. LTD. Full timeRoles & ResponsibilitiesRESPONSIBILITIES Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists) Assist with event coordination and crowd management Assist with site facility checks, site operations and submit administrative/operations' reports Perform visitor services' duties Undertake...
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Temporary Visitor Management Professional
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob OverviewWe are seeking a highly skilled Temporary Visitor Management Assistant to join our team. As a key member of our team, you will be responsible for ensuring the smooth flow of visitors and managing health screening protocols.Key Responsibilities* Register visitors and administer health screening questionnaires* Ensure compliance with hospital SOPs...
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Visitor Management Professional
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Title: Visitor Management Professional - Temporary AssignmentWe are seeking a highly organized and detail-oriented Visitor Management Professional to join our team on a temporary basis. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and possess excellent communication skills.About the Role:To register...
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Senior executive
1 month ago
Singapore National University Of Singapore Full timeJob Description The role is responsible for the day-to-day management and smooth functioning of the Visitor Centre and its student-led guided tours at NUS. This role focuses on supervising operational workflows, overseeing the Student Ambassadors and Docents, and ensuring consistent service delivery. Key Responsibilities: Visitor Centre Operations...
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Service Team Leader
1 week ago
Singapore A DREAMWORKS COMPANY PTE. LTD. Full time $2,800 - $3,500Service Team Leader: Shape Exceptional Dining Moments with Us!About UsJoin a restaurant where bold Sichuan flavors meet top-notch service! We’ve reinvented the Mala dining experience, blending rich pork and chicken broth with premium Sichuan spices. At our core is a warm, welcoming atmosphere that transforms meals into memories. Now, we’re looking for...
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Retail Team Leader
4 weeks ago
Singapore NEXUS MANAGEMENT SERVICES PTE. LTD. Full timeAbout the RoleNEXUS MANAGEMENT SERVICES PTE. LTD. is seeking a highly skilled Retail Team Leader to join our team.ResponsibilitiesTrain and mentor staff to meet exceptional service standards.Schedule tasks and ensure seamless team operations.Provide outstanding customer service and resolve issues promptly.Manage inventory, stock levels, and merchandise...
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Management Team Leader
4 weeks ago
Singapore GOOD BOY GEORGE PTE. LTD. Full timeGood Boy George Pte. Ltd. is a prestigious organization seeking an experienced Management Team Leader to join our team.We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience.Job Description:The Management Team Leader will be responsible for overseeing the daily operations of our establishment, ensuring that guests receive...
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Singapore Tan Tock Seng Hospital Full timeCompany description: Tan Tock Seng Hospital Job description: Reporting to the Assistant / Deputy Director, Hospitality & Environmental Services, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information...
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Service Team Leader
1 week ago
Singapore A DREAMWORKS COMPANY PTE. LTD. Full timeRoles & Responsibilities Service Team Leader: Shape Exceptional Dining Moments with Us! About UsJoin a restaurant where bold Sichuan flavors meet top-notch service! We’ve reinvented the Mala dining experience, blending rich pork and chicken broth with premium Sichuan spices. At our core is a warm, welcoming atmosphere that transforms meals into memories....
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Service Team Leader
1 week ago
Singapore A DREAMWORKS COMPANY PTE. LTD. Full timeRoles & Responsibilities Service Team Leader: Shape Exceptional Dining Moments with Us! About UsJoin a restaurant where bold Sichuan flavors meet top-notch service! We’ve reinvented the Mala dining experience, blending rich pork and chicken broth with premium Sichuan spices. At our core is a warm, welcoming atmosphere that transforms meals into memories....