Museum Docent

2 weeks ago


Singapore SINGAPORE HISTORY CONSULTANTS PTE. LTD. Full time
Roles & Responsibilities

RESPONSIBILITIES

  • Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists)
  • Assist with event coordination and crowd management
  • Assist with site facility checks, site operations and submit administrative/operations' reports
  • Perform visitor services' duties
  • Undertake historical and related research from time to time as directed by senior management

JOB SCOPE


In-House Tours and Interactive Activities

  • Conduct daily in-house guided tours
  • Handle guest enquiries
  • Gather feedback on visitor experience
  • Perform service recovery (where necessary)

Retail

  • Handle cash register sales
  • General in-house announcements and AV operations
  • Counter sales (in-house guided tours and gift shop)
  • Registration of visitors

Stocktaking

  • Daily and end-of-month stocktakes
  • Stock tallying and monitoring
  • Stock deliveries and replenishment of merchandise

Other Duties

  • Maintain museum decorum and general cleanliness
  • Maintain facility security
  • Simple F&B duties
  • Assist in emergency evacuation/administer first aid
  • Other duties as and when assigned by senior management

PRIOR EXPERIENCE

  • Not necessary; however, prior experience (at least 1 year) working at heritage sites or attractions will be an advantage.
  • If you are interested, please email your CV to the HR Director at careers@journeys.com.sg.

Tell employers what skills you have

Museums
Visitor Experience
Tour Guide
Communication Skills
Presentation Skills
Team Player
Storytelling
Customer Service
Facilitation
Hospitality