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Business Process Transformation Senior Specialist

1 week ago

Singapore This is an IT support group Full time

Key Responsibilities
Lead and manage end-to-end transformation projects, including planning, execution, and monitoring of progress.
Identify areas for improvement and develop strategies to optimize business processes.
Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions.
Monitor and evaluate the effectiveness of transformation initiatives, making adjustments as necessary.
Manage a portfolio of complex initiatives that impact one or multiple lines of business.
Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.
Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
Stakeholder Management
Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.
Manage relationships with stakeholders and ensure teams work in a collaborative environment.
Manage stakeholders expectations through governance processes.
Deliver appropriate and effective executive level communication.
Understand interdependencies between technology, operations and business needs.
Any other duties or responsibilities which the CEO or Head, Strategy & Transformation at their discretion deem as necessary from time to time to meet the needs of the organisation e.g., supporting CEO at events/presentations.
Key Requirements:
Bachelor's Degree or Masters in business administration or related field
Prior management consulting or project management experience will be an advantage
Possess Management consulting or project management skills, business process re-engineering skills and experience
Excellent at multitasking and ability to juggle multiple priorities.
Possess critical thinking and problem-solving skills
Excellent verbal and written communication skills
Proficient in MS Office especially PowerPoint
Attention to detail
Good disposition and interpersonal skills
Knowledge in Financial Services (preferred but not essential)
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