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Experienced Guest Experience Coordinator Wanted

3 weeks ago

Singapore beBeeGuest Full time

Guest Experience Coordinator Job

The primary function of this role is to oversee the guest experience at F&B Outlets in Singapore.

Key Responsibilities:

  • Ensure high service standards through continuous monitoring of guest feedback and reviews
  • Maintain strong relationships with repeat guests and VIP clientele
  • Enhance F&B sales through effective guest engagement and upselling
  • Manage guest flow in the restaurant to maximize turnover
  • Provide comprehensive training and assess the performance of service staff
  • Collaborate with the F&B team to develop innovative dining experiences

Requirements:

  • Secondary Education or equivalent qualification
  • Minimum 3 years Hotel experience in F&B
  • Excellent English language proficiency
  • Strong interpersonal skills and ability to establish good rapport with guests

Familiarity with Microsoft Office applications (Excel, Word, PowerPoint) is also required.

About This Role:

This position offers an exceptional opportunity to work with a talented and dedicated staff to deliver unforgettable experiences to our guests.