Guest Experience Coordinator

1 week ago

Singapore beBeeGuestRelations Full time $80,000 - $120,000
Job Title: Guest Experience CoordinatorOverview:

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, operating over 81 venues with a presence in 22 countries. We are committed to delivering authentic and diverse hospitality experiences that bring people together worldwide.

The Guest Relations Manager at SushiSamba Singapore will be responsible for effectively managing guest inquiries, ensuring all guests are recognized and welcomed, and delivering the highest possible standards of service.

This role involves being proactive in maintaining and/or improving customer satisfaction.

Key Responsibilities:
  • Manage the entire Guest Relations department procedures and processes.
  • Coordinate with established procedures to sustain consistency across the department.
  • Ensure all telephone calls are handled politely, timely, and efficiently, accurately meeting the caller's needs.
  • Deliver consistent communication from the department to the Manager on duty, with timely responses to customer requests and feedback.
  • Actively seek opportunities to increase revenue.
  • Understand the competitive marketplace through analysis of trends and data.
Requirements:
  • Minimum 5 years of experience in a high-end fine dining restaurant.
  • Experience with SevenRooms system is advantageous.
  • Fluent in English with excellent communication skills.
  • Strong planning and budgetary skills.
  • Good business awareness including external markets and competitor positions.
Seniority Level:
  • Not Applicable
Employment Type:
  • Full-time
Job Function:
  • Other
  • Industries: Food and Beverage Services and Hospitality

  • Guest Experience Coordinator

    1 week ago

    Singapore beBeeCustomer Full time $35,000 - $50,000

    Job Title: Guest Experience CoordinatorWe are seeking a highly skilled and professional Guest Experience Coordinator to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.In this role, you will be responsible for providing a warm welcome...

  • Guest Experience Coordinator

    2 weeks ago

    Singapore beBeeCustomerService Full time $40,000 - $50,000

    Guest Experience CoordinatorWe are seeking a highly skilled Guest Experience Coordinator to join our team.Key Responsibilities:Ensure seamless guest experiences by performing opening and closing duties.Provide exceptional customer service, attending to requests in a friendly and professional manner.Serve food and beverages to guests, making recommendations...

  • Guest Experience Coordinator

    2 weeks ago

    Singapore beBeeCustomer Full time $4,000 - $6,000

    Job Title: Guest Experience CoordinatorAbout the Role:The Guest Experience Coordinator is responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:To accomplish day-to-day operations of the hotel's front-of-house area, providing a warm and welcoming atmosphere for all guests.To...

  • Guest Experience Coordinator

    2 weeks ago

    Singapore beBeeGuestExperience Full time $55,000 - $85,000

    Job Title: Guest Experience Coordinator","Role Description:","","The primary responsibility of the Guest Experience Coordinator is to ensure that every guest has a memorable and enjoyable experience at our food and beverage outlets.","This involves monitoring guest feedback and reviews to identify areas for improvement, maintaining strong relationships with...

  • Guest Experience Coordinator

    1 week ago

    Singapore beBeeCustomer Full time $24,000 - $42,000

    Guest Experience CoordinatorAbout Us:We strive for excellence and treat each other with respect. Our team creates amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.The Guest Experience Coordinator is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked...

  • Guest Experience Coordinator

    1 week ago

    Singapore beBeeCustomer Full time $3,000 - $4,500

    Job Title: Guest Experience CoordinatorJob DescriptionThe Guest Experience Coordinator is responsible for delivering exceptional customer service to our valued guests. This includes greeting guests, checking them in and out, handling room assignments, and addressing any concerns or issues that may arise during their stay.Key ResponsibilitiesRespond to guest...

  • Coordinating Guest Experiences

    4 days ago

    Singapore beBeeReservations Full time $45,000 - $55,000

    About Our Hotel \\[br]At voco Orchard Singapore, we are looking for a Reservation and Instant Service Coordinator to join our team. The successful candidate will be responsible for managing all internal and external calls, providing exceptional service to our guests, and ensuring a seamless experience from check-in to check-out.About the Job \[br]The...

  • Guest Experience Coordinator

    7 days ago

    Singapore beBeeCustomer Full time $1,800 - $2,500

    Job Title:Guest Experience CoordinatorAs a Guest Experience Coordinator, you will be responsible for maintaining the cleanliness and hygiene of our guestrooms and common areas. This is an exciting opportunity to work in a fast-paced environment and contribute to providing exceptional customer service.Key Responsibilities:Clean and maintain 20 guestrooms...

  • Guest Experience Coordinator

    1 week ago

    Singapore beBeeCustomer Part time $1,920 - $19,600

    Job Title: Guest Experience CoordinatorAt our restaurant, we craft an experience that exceeds guest expectations. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere.Key Responsibilities:Welcome guests with genuine hospitality and a smileDeliver outstanding customer...

  • Luxury Guest Experience Coordinator

    1 week ago

    Singapore beBeeService Full time $40,000 - $60,000

    Guest Experience SpecialistThe Guest Experience Specialist plays a pivotal role in delivering exceptional service to guests within our exclusive treehouses. This role demands a hands-on, guest-first approach, ensuring that every stay reflects the luxury, privacy, and bespoke service standards of our brand.The incumbent will act as the main point of contact...