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Guest Experience Coordinator

2 weeks ago

Singapore beBeeCustomer Full time $24,000 - $42,000
Guest Experience Coordinator

About Us:

We strive for excellence and treat each other with respect. Our team creates amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.


The Guest Experience Coordinator is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from start to finish. This role works to achieve the highest level of guest satisfaction during their stay, responding to a wide variety of guest requests and assessing their needs.


Key Responsibilities:
  • To provide exceptional guest service and ensure that every guest has an unforgettable experience
  • To respond promptly to guest requests and concerns, and to resolve issues in a fair and professional manner
  • To assess guest needs and preferences, and to tailor our services accordingly

Benefits:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

Requirements:
  • Diploma or degree in Hospitality or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances