Back office customer service manager
1 month ago
Responsibilities: Oversee all back-office service activities and manage the back-office team. Meet sales KPIs and prepare accurate sales quotations and price proposals for customers. Maintain updated databases (pre-order and post-order) in CRM and spreadsheets. Ensure data completeness and accuracy in SAP/CRM for quotations. Track customer inquiries, prepare quotations, and drive order intake. Handle customer feedback and complaints, resolving or escalating issues as necessary. Manage sales and development for a select group of customers. Coordinate with internal departments and intercompany teams on sales tasks. Maintain standard spare part lists (SPC). Provide administrative support to the sales team as needed. Perform other ad-hoc duties as assigned. Requirements: Education: Minimum of a Diploma in any field. Strong business English communication skills. Must have solid SAP knowledge and experience. Proficient in MS Office applications. Experience: Background in high-volume transactional environments. Exceptional organizational and time management skills. Ability to work autonomously and collaboratively in a team. At least 5 years of experience in sales or a sales support role. Strong commercial acumen. Familiarity with sales processes and systems. Experience in a manufacturing/Engineering industry is a plus. Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore. #J-18808-Ljbffr
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Executive, customer service
3 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Back Office Manager
5 days ago
Singapore LIBERTE HR SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesBack Office Manager (Customer Service) – Engineering industryResponsibilities: Oversee all back-office service activities and manage the back-office team. Meet sales KPIs and prepare accurate sales quotations and price proposals for customers. Maintain updated databases (pre-order and post-order) in CRM and spreadsheets. Ensure...
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Back Office Manager
2 months ago
Singapore LIBERTE HR SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesBack Office Manager (Customer Service) – Engineering industryResponsibilities: Oversee all back-office service activities and manage the back-office team. Meet sales KPIs and prepare accurate sales quotations and price proposals for customers. Maintain updated databases (pre-order and post-order) in CRM and spreadsheets. Ensure...
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Financial Services Back Office Manager
3 weeks ago
Singapore SHINHAN BANK Full timeJob OverviewWe are seeking a highly skilled and detail-oriented Financial Services Back Office Manager to join our team at SHINHAN BANK. This is a unique opportunity to take on a challenging role in the back office, supporting our Treasury operations.
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Back Office Team Leader
5 days ago
Singapore KOOKMIN BANK CO., LTD. SINGAPORE BRANCH Full timeRoles & ResponsibilitiesAbout the Role: We are seeking a highly experienced and detail-oriented Back Office Team Leader to oversee and manage our Trade Finance, Settlement, Transaction Administration teams, along with other key operational functions.. This role is pivotal in ensuring smooth operations, compliance, and efficiency in back-office processes,...
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Back Office Team Leader
6 days ago
Singapore KOOKMIN BANK CO., LTD. SINGAPORE BRANCH Full timeRoles & ResponsibilitiesAbout the Role: We are seeking a highly experienced and detail-oriented Back Office Team Leader to oversee and manage our Trade Finance, Settlement, Transaction Administration teams, along with other key operational functions.. This role is pivotal in ensuring smooth operations, compliance, and efficiency in back-office processes,...
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Back Office Operations Specialist
2 weeks ago
Singapore RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. Full timeCompany OverviewRGF Talent Solutions Singapore Pte. Ltd. is a leading provider of staffing services in the Asia-Pacific region.Salary and BenefitsThe estimated salary for this position is SGD 40,000 - 60,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Officer to join our Back Office team in Japan. As an Officer, you will...
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Customer Service Officer
2 weeks ago
Singapore ADEMCO (FAR EAST) PTE LTD Full time $2,300 - $3,000Highlights: Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our office Job Summary: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.Job Description:...
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Customer Service Officer
7 days ago
Singapore BANGKOK BANK PUBLIC COMPANY LIMITED Full time $3,300 - $3,800Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service Department. The department...
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Customer Service Officer
5 days ago
Singapore ADEMCO (FAR EAST) PTE LTD Full timeRoles & ResponsibilitiesHighlights: Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...
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Customer Service Officer
2 weeks ago
Singapore ADEMCO (FAR EAST) PTE LTD Full timeRoles & ResponsibilitiesHighlights: Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...
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Back Office Risk Management Specialist
2 weeks ago
Singapore RANDSTAD PTE. LIMITED Full timeWe are seeking a highly skilled Back Office Risk Management Specialist to join our team at RANDSTAD PTE. LIMITED.Estimated salary for this position is SGD 120,000 - SGD 180,000 per annum.About the RoleThis role involves contributing to project implementation, primarily focusing on risk management within the investment banking sector.You will engage in back...
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Customer Service Officer
5 days ago
Singapore BANGKOK BANK PUBLIC COMPANY LIMITED Full timeRoles & ResponsibilitiesBangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service...
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Customer Service Officer
7 days ago
Singapore BANGKOK BANK PUBLIC COMPANY LIMITED Full timeRoles & ResponsibilitiesBangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service...
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Back Office Analyst
4 weeks ago
Singapore RWE SUPPLY & TRADING ASIA-PACIFIC PTE. LTD. Full timeRWEST’s expansion within the Asia-Pacific region has been rapid. Our Singapore trading floor is now home to around 80 colleagues and continues to grow. We have additional offices in China, Japan and Indonesia, and are building our footprint in Australia. As the business expands, we need a strong Market Risk team in Singapore to partner with the traders and...
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Back office analyst
1 month ago
Singapore RWE Gruppe Full timeRWE Supply & Trading Asia-Pacific Pte. Ltd., SingaporeTo start as soon as possible, Full time, Permanent Department Insights RWE Supply & Trading acts as the interface between RWE and energy markets around the world. Approximately 2,000 employees from over 70 different countries trade electricity and commodities in offices across Europe, North America and...
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Customer Service Officer
5 days ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a qualified and service-oriented individual to join our Customer Service Department. This department focuses on delivering consumer banking products and services, including savings accounts, fixed deposits, current accounts, and remittance services.Roles & ResponsibilitiesThe successful candidate will perform essential...
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Customer Service Officer
7 days ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a qualified and service-oriented individual to join our Customer Service Department. This department focuses on delivering consumer banking products and services, including savings accounts, fixed deposits, current accounts, and remittance services.Roles & ResponsibilitiesThe successful candidate will perform essential...
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Compliance Officer | Singapore, SG | In-Office
2 weeks ago
Singapore DA Financial Service Full timeCompliance Officer DA Financial Service Singapore Apply now Posted 5 days ago In-Office Job Permanent S$5k - S$7k Join our dynamic team as a Compliance Officer, where you'll provide essential advisory support to both front and back office teams, ensuring compliance with laws and regulations. You'll conduct comprehensive reviews, including trade...
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Customer Service Officer
3 weeks ago
Singapore PAN-ASIA RESOURCES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities : Attend and respond to incoming calls, emails and call-back requests, Live Chats (if applicable to the supported Project), within service Levels and to deliver pleasant Customer experiences. Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system. Maintains and...