Senior / patient service associate
2 weeks ago
Company description: The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the field. NNI offers over 20 subspecialties in neuroscience care and treats a broad range of illness affecting the brain, spine, nerves and muscles. Offering a comprehensive range of Neurology, Neurosurgery and Neuroradiology services using the latest technology and experience of our healthcare professionals, NNI is at the forefront of neuroscience care in Singapore and across the region. Job description:Job Responsibilities: Provide and maintain high standard of service excellence to patients, caregivers, and colleagues. Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time. Assist doctors and act as chaperones during in-clinic consultations and teleconsultations, providing translation support when necessary. Timely follow-up of administrative tasks after clinic sessions, including handling inquiries, educating patients on managing appointments and making payments online e.g., using Health Hub, and scheduling appointments promptly. Handle counter duties with precision for accurate registration and billing. Attend to patient enquiries through various platforms, e.g., face-to-face, phone, and emails. Provide financial counselling with knowledge of financial schemes available to patients. Ad-hoc duties as assigned. Requirements: Minimum GCE 'N' level with at least 1 - 2 years of customer service experiences. Service-oriented with a pleasant disposition. Demonstrate strong interpersonal skills and effective teamwork. PC / computer literacy and able to multi-task in a fast-paced environment. 5-day work week (Monday to Friday) and staggered working hours (from 8am to 5.30pm; 8.30am to 6pm or 9am to 6.30pm). #J-18808-Ljbffr
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Senior / patient service associate
2 weeks ago
Singapore National Healthcare Group Pte Ltd Full timeKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolving their challenges, and promoting and educating health services/programmes. You will also...
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Senior Patient Service Associate
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob OverviewThe role of a Senior Patient Service Associate at Recruit Express Pte Ltd involves handling various administrative duties and patient-related tasks. Key responsibilities include managing patient admissions, scheduling appointments, collecting deposits and payments, and providing pre-admission financial counseling. The ideal candidate will possess...
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Senior / Patient Service Associate
3 weeks ago
Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full timeRoles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...
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Senior Patient Service Associate
3 weeks ago
Singapore SENGKANG GENERAL HOSPITAL PTE. LTD. Full timeRoles & ResponsibilitiesAt Sengkang General Hospital PTE LTD, we are seeking a highly skilled and dedicated individual to join our team as a Senior Patient Service Associate. This role involves providing exceptional patient care and support services to ensure a positive hospital experience for our patients and their families.Key Responsibilities:· Handle...
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Patient Service Associate
1 month ago
Singapore Recruit Express Pte Ltd Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at Recruit Express Pte Ltd. As a key member of our patient services team, you will play a vital role in ensuring the smooth discharge of patients and providing exceptional customer service.Key ResponsibilitiesAssist in the collection of payment for...
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Patient Service Associate
1 month ago
Singapore Recruit Express Pte Ltd Full timeJob Title: Patient Service AssociateWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Recruit Express Pte Ltd.Key Responsibilities:Provide exceptional customer service to patients, responding to their enquiries and resolving issues in a timely and professional manner.Update patient registration information...
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Patient Service Associate
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryAs a Patient Service Associate at RECRUIT EXPRESS PTE LTD, you will be responsible for providing exceptional patient care and administrative support to our healthcare team. Your key responsibilities will include registering patients, handling enquiries, and performing various administrative tasks to ensure seamless patient care.Key...
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Patient Service Associate
2 weeks ago
Singapore Khoo Teck Puat Hospital (KTPH) Full timeJob Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...
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Patient Service Associate
3 weeks ago
Singapore SINGAPORE PAINCARE HOLDINGS LIMITED Full timeRoles & ResponsibilitiesJob DescriptionAs a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities· Reporting to Clinic Operations Manager· Registering and scheduling...
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Patient Service Associate
2 months ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...
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Patient service associate executive
4 days ago
Singapore Institute Of Mental Health Full timePatient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service. Job Responsibilities: To provide clerical and operational support in Telehealth Team Reception services including patient registration,...
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Patient Service Associate
3 weeks ago
Singapore NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD. Full timePatient Service Associate RoleAs a key member of our team at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD., you will play a vital role in facilitating patients' journeys through our polyclinic. Your responsibilities will include assisting with patients' registration, appointment scheduling, and rescheduling, as well as providing patient care services...
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Patient Service Associate
3 weeks ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at the National University Health System Pte. Ltd.Key ResponsibilitiesFinancial CounsellingProvide accurate financial estimates to patients and their families.Assist patients in understanding and sourcing for financing options.Refer eligible cases to...
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Patient Service Associate Specialist
3 hours ago
Singapore Khoo Teck Puat Hospital (KTPH) Full timeAbout the RoleWe are seeking a skilled Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our support staff, you will provide exceptional service to our patients and visitors.Job ResponsibilitiesProvide efficient patient registration and appointment scheduling servicesEnsure consultation rooms are prepared and...
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Patient Service Coordinator
2 weeks ago
Singapore Minmed Group Pte Ltd Full timeAbout the Role:Minmed Group Pte Ltd is seeking a Patient Service Associate to join our team. As a Patient Service Associate, you will be responsible for ensuring a comfortable experience for patients. Your duties will include providing customer service, registering patients, managing medications and equipment, and supporting doctors for in-clinic...
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Senior / Patient Service Associate (Inpatient Ward)
2 months ago
Singapore WOODLANDSHEALTH PTE. LTD. Full timeRoles & ResponsibilitiesDuties & Responsibilities Register patients for consultation Attend to queries from both internal and external customers Render assistance to patients when necessary Collect payment for services rendered and accountable for payment collected Provide financial counselling to patients Assist with appointment scheduling for...
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Singapore RECRUIT EXPRESS PTE LTD Full timeKey ResponsibilitiesCollect payments from patientsProvide financial guidance to patientsManage patient admissions, transfers, and dischargesMaintain patient recordsArrange patient appointmentsReplenish inventory as neededTake on additional duties as assigned by supervisorsRequirementsPrevious experience as a Patient Service Associate or Clinic AssistantAbout...
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Senior Customer Service Associate
3 weeks ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Senior Customer Service Associate to join our team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. As a key member of our Group Contact Centre, you will be responsible for providing exceptional customer service to patients and the public.
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Singapore WOODLANDSHEALTH PTE. LTD. Full timeRoles & ResponsibilitiesMain Responsibilities1. Perform required entries in computer systems such as SAP, EMR. Data entry for patient registration, admission, transfer and discharge.2. Perform payment and financial counselling duties for surgical procedures and services.3. Provide support for OT/Endo listing and services:a. Print elective listing for Nursing...
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Patient Associate
3 weeks ago
Singapore RMA CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesPatient Service Associate in Urgent Care Centre (UCC)The role You will be responsible for the delivery of friendly and efficient customer service and creating a warm and welcoming atmosphere for all internal and external customers / patients. The key aim of the role is to provide excellent patient care and satisfaction, and also to...