Public Sector Customer Experience Professional

Job Title: Public Sector Customer Experience OfficerJob Description:The role of a Customer Experience Officer is pivotal in ensuring high-quality service standards are consistently met.Manage and assess public feedback and enquiries from official channels.Provide timely and effective responses using approved templates and guidance.Liaise with internal...

About the Role">This is an exciting opportunity to join our team as a Customer Experience Officer. In this role, you will be responsible for managing public feedback and enquiries received through various channels. Your primary focus will be on tracking case progress to meet service standards and assisting in data collation and analysis for reporting...

Customer Experience OfficerThe Role Overview:This is an exciting opportunity to play a vital part in ensuring exceptional customer experience as a Customer Experience Officer in the Public Sector.The Key Responsibilities Include:Review and assess feedback/enquiries from public channelsProvide timely responses to acknowledge receiptLiaise with internal...

Customer Service Specialist We are seeking a highly skilled Customer Service Specialist to serve as the first point of contact for public users. About the Role: Respond to public enquiries through phone, email, or live chat in a clear and empathetic manner Serve as the primary point of contact for users accessing a platform/system Provide accurate...

Job Overview:A key role in delivering exceptional customer experiences across the public sector.This position plays a pivotal part in ensuring high-quality service standards are consistently met, with a focus on public feedback and enquiries from official channels.The ideal candidate will be responsible for managing and assessing public feedback, providing...

Overview The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: developing a flourishing and diverse workforce by supporting public officers' continual growth of skills and creating meaningful careers; developing a forward-looking and inspiring community of leaders who...

Overview The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: developing a flourishing and diverse workforce by supporting public officers' continual growth of skills and creating meaningful careers; developing a forward-looking and inspiring community of leaders...

Transform your career in our dynamic and innovative organization, dedicated to enhancing public sector capabilities and governance worldwide.Job DescriptionWe are seeking an experienced Senior Manager or Manager to lead the design, development, and delivery of impactful training programs. You will collaborate with senior stakeholders, government officials,...

Overview What the role is: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward-looking and...

Overview What the role is: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward-looking and inspiring...