Public Sector Customer Service Professional

**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...

Overview What the role is: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward-looking and...

Overview What the role is: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward-looking and inspiring...

**What the role is** - The Challenge Over the past five decades of nation building, the Singapore Public Service has continuously transformed to stay ahead of the challenges brought about by rapid technological changes, disruptive business and operations models and changing social-demographics and public expectations. Another key driver of change that has...

Overview The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: developing a flourishing and diverse workforce by supporting public officers' continual growth of skills and creating meaningful careers; developing a forward-looking and inspiring community of leaders who...

Overview The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: developing a flourishing and diverse workforce by supporting public officers' continual growth of skills and creating meaningful careers; developing a forward-looking and inspiring community of leaders...

Overview The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service. We are looking for outstanding candidates with vision and passion to...

Job Title: Public Sector Customer Experience OfficerJob Description:The role of a Customer Experience Officer is pivotal in ensuring high-quality service standards are consistently met.Manage and assess public feedback and enquiries from official channels.Provide timely and effective responses using approved templates and guidance.Liaise with internal...

Job Title: Public Sector Customer Experience Officer Job Description: The role of a Customer Experience Officer is pivotal in ensuring high-quality service standards are consistently met. Manage and assess public feedback and enquiries from official channels. Provide timely and effective responses using approved templates and guidance. Liaise with...

Job Overview:A key role in delivering exceptional customer experiences across the public sector.This position plays a pivotal part in ensuring high-quality service standards are consistently met, with a focus on public feedback and enquiries from official channels.The ideal candidate will be responsible for managing and assessing public feedback, providing...