Customer Service Executive
6 days ago
Singapore Based (Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport)
5 Days work per week (Mon to Fri 8am to 5pm)
5 months contract role
$3000 to $3600
Diploma holder and above + At least 2 years relevant experience preferred
Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.
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