Field Service Technical Specialist

2 weeks ago


Singapore beBeeTechnical Full time
Job Overview:
We are seeking a skilled professional to fill the role of Regional Technical Support Engineer. The successful candidate will provide technical expertise and support to dealers and customers, manage warranty cases, and conduct in-depth investigations.
About the Position:
This is an exceptional opportunity for an experienced engineer to utilize their knowledge and skills to deliver high-quality solutions to clients. As a key member of our team, you will be responsible for providing product support and technical consultation to dealers and customers.
Key Responsibilities:
  • Provide expert technical support and consultation to dealers and customers
  • Manage warranty cases and lead technical investigations
  • Conduct on-site testing, commissioning, and troubleshooting of hardware and software systems
  • Collaborate with engineering teams and liaise with factory support to ensure seamless delivery of services
  • Prepare comprehensive technical documentation and reports
  • Develop and deliver training programs for internal teams and external partners
  • Support ad-hoc tasks as assigned
Requirements:
  • Minimum Diploma in an engineering field
  • At least 5 years of relevant experience in port equipment
  • Strong knowledge of PLC systems
  • Ability to travel across the SEA region
About Us:
As a leading provider of innovative solutions, we value collaboration, innovation, and customer satisfaction. Our goal is to deliver top-notch services that exceed client expectations.

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