Technical Field Services Specialist

9 hours ago

Singapore beBeeMaintenance Full time $80,000 - $120,000

Seeking a dynamic Technical Field Services Specialist to join our team This is a customer-facing role that involves providing technical support and ensuring seamless service execution.

  • Partner with service providers for technical support of all capital equipment, inclusive of equipment distributed through appointed channel partners.
  • Provide level two service support related to maintenance, field action, recalibration, upgrade, and repair for the local installed base.
  • Responsible for customer satisfaction with equipment performance and services.
  • Reporting all service activities in approved Service Management Systems and meeting key performance indicators.
  • Responsible for monitoring, organizing, and maintaining personal trunk stock, tools & test measurement equipment, and spare parts.
  • Administer service contract opportunities and collaborate with the sales team to drive local contract adoption.
  • Responsible for local capital equipment-related program management (ie. preventive maintenance scheduling).

Requirements:

  • Degree in biomedical, electronic, electrical, or related engineering field.
  • Minimum of 3 or more years of working experience in medical electrical equipment field service and service contract sales.
  • Experience with broader equipment (example: Ultrasound, Laser) & networking is an advantage.
  • Knowledge and experience of safe working practices on live equipment on high voltages.
  • Fluent in both written and spoken English. The ability to speak any other Asian language is an advantage.
  • Basic computer knowledge of MS Office.
  • Good communication skills, customer-oriented, independent, and self-motivated.
  • Willing to do domestic travel extensively.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.

What We Offer:

We are committed to advancing science for life and making a meaningful difference to people worldwide. If you're a natural problem-solver with the imagination, determination, and spirit to make a difference, we encourage you to apply

Seniority Level: Not Applicable

Employment Type: Full-time

Job Function: Other

Industry: Medical Equipment Manufacturing

Referrals Increase Your Chances: Yes

Field Service Tech/Engineer (Entry level candidates welcome): Yes

Location: Singapore, Singapore

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