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Field Service Specialist

2 weeks ago

Singapore beBeeFieldService Full time $50,000 - $70,000
About the Role

We are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Tooling Management: Receive, inspect, and register tooling for servicing
  • Customer Support: Provide timely and professional support to customers during field visits or dispatches
  • Installation and Maintenance: Conduct quality installations, commissioning, maintenance, reparation, modification, and testing tasks at customer sites
  • Error Assessment: Identify and resolve errors or problems based on technical expertise
  • Continuous Improvement: Stay up-to-date with new products, services, equipment modifications, and related technical information
  • Product Promotion: Promote our products and services while performing field visits or dispatches
  • Training: Deliver technical training to internal and external customers
Required Skills and Qualifications:
  • Technical Expertise: Strong knowledge of technical aspects, including refining practices, material identification, testing, and measuring
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and colleagues
  • Problem-Solving: Ability to assess and resolve complex problems in a timely manner
  • Time Management: Effective time management skills to prioritize tasks and meet deadlines
Benefits:
  • Opportunities for Growth: Professional development opportunities to enhance your skills and career
  • Collaborative Environment: Work in a dynamic and supportive team environment
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions
Others:

This is a field-based role requiring approximately 50% business travel. A Visit Report must be completed and submitted in a timely manner.