Technical Field Specialist

2 weeks ago

Singapore beBeeFieldService Full time $80,000 - $120,000
Job Title: Technical Field Specialist

Overview:
As a technical field specialist, you will be responsible for the installation, removal, and relocation of technical equipment at customer sites. This role requires strong problem-solving skills and excellent communication abilities to effectively diagnose and resolve equipment malfunctions.

Responsibilities:
1. Verify equipment compliance with required specifications and standards
2. Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively
3. Investigate technical problems reported by customers through remote channels
4. Identify the underlying causes of technical issues through analysis and diagnostics
5. Guide customers through problem-solving steps and provide remote assistance for issue resolution
6. Prioritize and schedule field service activities based on the urgency and business impact of customer requests
7. Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations

Requirements:
• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills
• Very good English language skills, both written and spoken
• Availability to travel globally 70%

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