Frontline Support Specialist

3 days ago

Singapore beBeeFrontline Full time

Job Title: Frontline Support Specialist

Work Location: Sengkang

Job Summary:

We are seeking a highly skilled and experienced individual to join our team as a Frontline Support Specialist. This role is ideal for those who enjoy working in a dynamic environment and providing excellent customer service.

Key Responsibilities:

  • Provide frontline support to students, parents, and visitors by responding to their inquiries and resolving issues in a timely and professional manner.
  • Handle phone calls and emails from stakeholders such as parents, teachers, and students in a courteous and efficient way.
  • Receive goods deliveries on behalf of staff members and ensure that they are properly documented and stored.

Requirements:

  • GCE 'O' Level qualifications or equivalent.
  • Basic IT skills with proficiency in Microsoft Office applications.
  • A minimum of 3 years of experience in a similar role, preferably in an educational setting.
  • Meticulous attention to detail and excellent communication skills are essential for this position.

Benefits:

  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A supportive and dynamic work environment.

About the Role:

This is a full-time position that requires a high level of organizational skills, adaptability, and a strong commitment to providing exceptional customer service.

As a Frontline Support Specialist, you will be the first point of contact for our students, parents, and visitors, and your ability to provide a positive and welcoming experience will be crucial in building a strong reputation for our organization.

We are looking for someone who is proactive, resourceful, and able to work effectively in a fast-paced environment. If you have a passion for delivering excellent customer service and are eager to take on new challenges, we encourage you to apply for this exciting opportunity.

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