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Frontline Support Specialist
3 weeks ago
Job Title: Frontline Support Specialist
We are seeking a motivated and detail-oriented individual to join our team as a Frontline Support Specialist. This role will be responsible for providing exceptional customer service to patients, handling patient registration and scheduling appointments, and promoting digital services.
Key Responsibilities:
- Represent the clinic as a front-line support staff
- Handle patient registration, schedule appointments, and promote digital services
- Assist and guide patients on the use of self-service kiosks/digital services
- Provide frontline support for patients, including crowd control and responding to patient inquiries
- Perform other ad-hoc duties as assigned
Requirements:
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer skills and familiarity with Microsoft Office
- Excellent problem-solving and troubleshooting skills
- Able to maintain confidentiality and handle sensitive information
Benefits:
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional patient care. As a Frontline Support Specialist, you will have the opportunity to develop your skills and knowledge, and work collaboratively with colleagues to achieve shared goals.
Contact Information:
For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg
