QA Testing

2 weeks ago

Singapore Frontline Data Solutions Full time
Overview

Join to apply for the QA Testing & Client Support for SaaS role at Frontline Data Solutions .

Frontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies. Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States. Frontline is unique in that it combines the fast-paced, entrepreneurial environment of a start-up software company with the stability and reputation that reflects its 26-year history of serving blue-chip industrial customers.

The role focuses on ensuring the reliability, usability, and performance of our EHS software through QA testing, bug identification, and collaboration with developers and support staff. The right candidate will have the technical aptitude to understand complex systems and the communication skills to clearly document issues and lead user testing efforts.

Responsibilities
  • Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
  • Become an expert in several web-based software products.
  • Perform Quality Assurance (QA) testing on bug fixes and feature releases.
  • Document QA test findings and communicate with software developers
  • Support existing customers over the phone and email on technical issues.
  • Maintain and update documentation in the online help system.
Ideal Profile Skills You\'ll Need
  • MANDATORY: Experience with automated testing, especially with Microsoft Playwright
  • Bachelor's Degree or equivalent
  • 3+ years' experience in providing client support for a technical product, preferably enterprise software
  • Experience supporting third-party enterprise software (NOT general IT help desk support)
  • Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
  • Strong verbal and written communication skills
Preferred Skills
  • Experience with Azure DevOps
What\'s on Offer?
  • Work within a company with a solid track record of success
  • Excellent career development opportunities
  • Attractive salary & benefits
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Quality Assurance
  • Industries: Software Development and Information Services

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