Outlet Manager

6 days ago


Singapore Papa Palheta Pte Ltd Full time
Key Driver of the Outlet

The successful candidate will lead a team of service crew and baristas to meet sales revenue goals and deliver product and service excellence in accordance with the company's strategic plans.

Job Responsibilities:
  • Manage daily operations at the assigned outlet.
  • Oversee staffing, including hiring and rostering.
  • Maintain consistency and quality of food and beverage products, ensuring compliance with regulations.
  • Conduct regular product and service training to uphold high service standards.
  • Manage operating expenses and be accountable for profit and loss.
  • Handle customer feedback and enquiries, both online and offline.
  • Facilitate bookings, events, and promotions aligned with sales and marketing plans.
  • Perform other ad-hoc duties assigned by Management or immediate superiors.
Requirements:
  • At least 3 years of relevant working experience.
  • A Food Hygiene certificate is advantageous.
  • A team player with a good learning attitude and interest in developing professionally in specialty coffee industry.
  • Able to work under pressure in a fast-paced environment.
  • Strong leadership, self-motivation, and good people skills.
Salary Range:

S$2,400 to S$3,200 per month


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