Outlet Manager
2 weeks ago
The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.
- Administer purchasing and receiving procedures.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Facilitate compliance with legislative and regulatory requirements.
- Foster service innovation.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food & beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Managing the customer experience.
- Monitor income and expenses.
- Optimise workforce for service excellence.
Quality Control
Service Innovation
Customer Experience
Purchasing
Equipment Maintenance
Cashiering
Customer Satisfaction
Regulatory Requirements
Customer Service
Loss Prevention
Scheduling
Service Excellence
Back Office
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Outlet's Staff
3 weeks ago
Singapore CRISTOFORI MUSIC PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionWe're looking for a dedicated and enthusiastic individual. 1. Work in music school outlet and/or retail outlet in shopping mall. 2. Provide prompt customer service to customers and students. 3. Oversee the daily operations of outlet for efficient operations. 4. Led a team in achieving business...
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Outlet's Staff
3 weeks ago
Singapore CRISTOFORI MUSIC PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionWe're looking for a dedicated and enthusiastic individual. 1. Work in music school outlet and/or retail outlet in shopping mall. 2. Provide prompt customer service to customers and students. 3. Oversee the daily operations of outlet for efficient operations. 4. Led a team in achieving business...
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outlet manager
2 weeks ago
Singapore DELIBOWL PTE. LTD. Full timeRoles & Responsibilities Hiring: Outlet Manager – Delibowl Location: Singapore Salary: Competitive + Performance BonusAbout DelibowlDelibowl is a leading Chinese fast-casual dining brand under Delibowl Group, established in Singapore in 2017. We specialize in authentic Chinese rice bowls, offering high-quality, affordable meals inspired by traditional...
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OUTLET MANAGER
2 weeks ago
Singapore DELIBOWL PTE. LTD. Full timeRoles & Responsibilities Hiring: Outlet Manager – Delibowl Location: Singapore Salary: Competitive + Performance BonusAbout DelibowlDelibowl is a leading Chinese fast-casual dining brand under Delibowl Group, established in Singapore in 2017. We specialize in authentic Chinese rice bowls, offering high-quality, affordable meals inspired by traditional...
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OUTLET MANAGER
3 weeks ago
Singapore EAGLE MANPOWER RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven...
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OUTLET MANAGER
3 weeks ago
Singapore EAGLE MANPOWER RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven...
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Singapore Commonwealth Concepts Pte. Ltd. Full timeResponsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager. Responsibilities Monitors outlet’s expenses, ensuring all costs are within budget....
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Singapore Commonwealth Concepts Pte. Ltd. Full timeResponsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager. Responsibilities Monitors outlet’s expenses, ensuring all costs are within budget....
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Outlet Manager
3 weeks ago
Singapore Papa Palheta Pte Ltd Full timeAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans. Job Responsibilities: - Manage day-to-day operations at the assigned...
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Outlet Manager
2 weeks ago
Singapore Papa Palheta Pte Ltd Full timeAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company's strategic plans.Job Responsibilities: - Manage day-to-day operations at the assigned outlet-...
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Assistant Outlet Manager
3 weeks ago
Singapore LEE WEE & BROTHERS PTE. LTD. Full timeRoles & ResponsibilitiesOverviewIn this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional...
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Assistant Outlet Manager
3 weeks ago
Singapore LEE WEE & BROTHERS PTE. LTD. Full timeRoles & ResponsibilitiesOverviewIn this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional...
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Outlet Management Executive
2 days ago
Singapore MCi Career Services Full timeKey ResponsibilitiesAs an Outlet Management Executive, your key responsibilities will include overseeing outlet operations, leading and motivating staff, and driving process improvements across all outlets. You will also build close relationships with front-line staff, outlet tenants, cleaning partners, landlords' ops team, and government agencies to...
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Outlet Manager
6 days ago
Singapore Papa Palheta Pte Ltd Full timeJob Overview As the key driver of the outlet, this individual will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company's strategic plans. Key Responsibilities: Manage day-to-day operations at the...
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Assistant Outlet Manager
3 weeks ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJOB DESCRIPTION Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B. Assists the Outlet Manager to maximize profitability of the restaurant & room service. Ensures that staff completely understand company policies & standards Assists the Outlet Manager in analyzing menus and products...
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Assistant Outlet Manager
3 weeks ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJOB DESCRIPTION Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B. Assists the Outlet Manager to maximize profitability of the restaurant & room service. Ensures that staff completely understand company policies & standards Assists the Outlet Manager in analyzing menus and products...
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Outlet Manager
2 weeks ago
Singapore PAPA PALHETA PTE. LTD. Full timeRoles & ResponsibilitiesAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company's strategic plans.Job Responsibilities:Manage day-to-day operations at the...
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Outlet Manager
5 days ago
Singapore LAO MA BAN MIAN PTE. LTD. Full timeRole & Responsibilities Oversee daily operations to ensure efficiency and compliance with company standards. Manage the outlet's budget, including sales forecasting and expense control. Complete weekly outlet admin and reports and liaise with Operations and head office staffs. Address and resolve customer complaints or issues promptly and...
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Outlet Manager
4 weeks ago
Singapore UNIVERSAL DINING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsJob Description & Requirements- Take responsibility for the business performance of the outlet- Analyze and plan for outlet sales levels and profitability- Plan duty roster- Work with outlet chef on menu planning- Manage staff and provide them with feedback- Respond to customer complaints and ensure...
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Outlet Manager
4 weeks ago
Singapore UNIVERSAL DINING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsJob Description & Requirements- Take responsibility for the business performance of the outlet- Analyze and plan for outlet sales levels and profitability- Plan duty roster- Work with outlet chef on menu planning- Manage staff and provide them with feedback- Respond to customer complaints and ensure...