Outlet Manager
3 weeks ago
Role & Responsibilities
- Oversee daily operations to ensure efficiency and compliance with company standards
- Manage the outlet's budget, including sales forecasting and expense control
- Complete weekly outlet admin and reports and liaise with Operations and head office staffs
- Address and resolve customer complaints or issues promptly and professionally
- Ensure compliance with regulations, as well as establishment's own service protocols and standards
- Clear and clean tables for service, greet walk-in customers
- Collect payment from customers and perform other cashiering duties
- Daily housekeeping in dining areas, food waste disposal
- Assist with dishwashing duties as needed
- Other job related ad-hocs duties if required
Skills/Qualification Requirement
- Relevant experience preferred
- Team player
- Available to work between 11am to 11pm including weekend (6 Days work week)
Coaching
Leadership
Inventory
Serving dishes
Purchasing
Problem Solving
serving the menu
Administration
Sanitation
Waste Disposal
Inventory Management
Compliance
Team Management
Cashiering
Customer Satisfaction
Team Player
Customer Service
Scheduling
Hospitality
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