Desk Head, Singapore Market

1 week ago

Singapore HSBC Full time

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high caliber professional to join our team as Desk Head, Singapore.

Responsibilities
  • The Desk Head is responsible for leading and managing a team of Private Banking Relationship Managers within the Singapore Market.
  • The Relationship Management teams include a combination of Relationship Managers and Client Service Executives.
  • The Desk Head interfaces with clients but does not have assigned clients under their direct management and is responsible for coordinating all Marketing and Product activity with their client base.
  • Their key role is managing the team to drive and achieve the assigned Key Performance Indicators covering both financial - Revenue, Credit Growth, Net New Assets, Annuity Assets Growth, New Client Acquisition - and non-financial goals. The Desk Head is directly responsible for implementation and delivery of the Supervisory Framework as described within the policy.
  • He/she is responsible for directing the Relationship Manager teams as they cultivate and develop new/existing client relationships through collaboration activities, new to bank introductions as well as deepening share of wallet for existing clients.
  • Identify cross-selling opportunities and increase the number of successful outward referrals to other GPB booking centers and other Lines of Business of the Group.
  • Maintain the highest standard of excellence in client service across the team and with individual portfolio.
  • Ensure the team is collaborating with other functions, products, and services for the client.
  • The Desk Head reports directly to the Market Head, Singapore, Indonesia, Malaysia who in turn reports to the Head of GPB South Asia.
Requirements
  • Possesses business vision and be able to strategize and prioritize work objectives.
  • Able to manage people well and to attract and retain talent.
  • Able to communicate and work well with senior management as well as with other business groups.
  • Capable of making business decisions and providing judgment and clear direction within the established framework.
  • Capable of conducting effective sales management and profit centre management.
  • Capable of working closely with Compliance, Credit and Risk, and Internal Control to ensure a balanced risk operating environment.
  • Experience in handling private banking business and knowledge in its related risk management requirements.
  • Experience in sales management and profit centre management.
  • Able to communicate well and possesses good inter-personal and people management skills.
  • Well organized with an ability to prioritize effectively.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed.

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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