
Front Office Manager
3 days ago
Job Responsibilities: Oversee all front office operations to ensure smooth and efficient service. Able to lead and train the front office team to maintain high service standards. Able to handle guest complaints and special requests to ensure guest satisfaction. Create staff duty rosters and ensure adequate manpower coverage. Able to coordinate communication and cooperation with other departments (e.g., Housekeeping, Maintenance). You need to monitor check-in and check-out procedures for accuracy and efficiency. Develop, implement, and enforce standard operating procedures (SOPs). Able to manage room inventory and implement yield/revenue strategies. You need to prepare regular operational reports and performance analyses. Ensure overall guest experience aligns with the hotel's quality and service expectations. Job Requirements: Fluent in both English and Chinese You must have a minimum 3 to 5 years of relevant experience. Benefits: Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore
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Front Office Manager
4 weeks ago
Singapore Nanyang Technological University Singapore Full timeJoin to apply for the Front Office Manager (Nanyang Executive Centre) role at Nanyang Technological University Singapore 2 days ago Be among the first 25 applicants Join to apply for the Front Office Manager (Nanyang Executive Centre) role at Nanyang Technological University Singapore The NTU Office of Commercial and Auxiliary Services (OCAS) is...
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Front Office Manager
2 weeks ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeTo ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...
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Assistant Front Office Manager
3 days ago
Singapore IHG Hotels & Resorts Full timeOverview Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Hotel Indigo colleagues are the people at the centre of every new story . They make all guests feel welcome in the neighbourhood and at...
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Assistant Front Office Manager
1 week ago
Singapore IHG Hotels & Resorts Full timeOverview Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Join to apply for the Assistant Front Office Manager / Front Office Manager role at IHG Hotels & Resorts . Hotel Indigo colleagues are the people at the centre of every new story . They make all guests feel welcome in the neighbourhood and at...
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Singapore HOTEL GRAND CENTRAL LIMITED Full timeReporting to the Area General Manager overseas the day-to-day operations of the front office including Reception, Night Audit and Concierge. The incumbent shall ensure hotel guests receive high level of customer services. Job Descrptions To work in conjuction with the Area General Manager and staff, to achieve maximum occupancy, profitability, staff...
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Front Office Manager
3 days ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
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Front Office Manager
1 week ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...
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Front Office Manager
4 weeks ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeRoles & ResponsibilitiesPrimary Responsibilities:Develop, review and update of policies and procedures for Front Office and Butler operations Conduct and support on-going Training programs for Front Office and Butler personnel especially on-the-job training Ensure that the established quality standard and high level of work performance are maintained,...
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Front Office Manager
4 weeks ago
Singapore VILLAGE HOTEL CHANGI Full timeRoles & ResponsibilitiesResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department.Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the...
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Front Office Manager
4 weeks ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...