Front Office Manager
2 days ago
Responsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning, budgeting, and forecasting together with the Cluster Executive Committee. Develop, recommend, and advise the Hotel Manager/Room Division Manager on potential areas for improvements relating to processes and strategies within the hotel. Be proactive and resourceful in the analysis of trends as well as the changing needs and expectations of guests relating to hotel accommodation, services, and facilities. Align and rally the staff towards achieving ARR and occupancy goals with proper yield management of room inventory. Ensure that the Front Office department handles all guest calls promptly and in a friendly manner. Inspect guest rooms, public areas, lobby, and other facilities periodically to maintain a consistently high standard. Work with outsourced security for efficient surveillance and proper reporting/follow-up of incidents. Collaborate with Human Resources for manpower-related matters. Make plans for succession planning to ensure the development of future department heads. Perform other job duties and projects as directed. Requirements Diploma in any field At least 5 years of relevant experience in a similar capacity Team player with positive attitude, enthusiasm and initiative Knowledge in Opera System will be advantageous Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage. #J-18808-Ljbffr
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Front Office Manager
1 week ago
Singapore THE CLAN HOTEL Full time**Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...
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Front Office Manager
43 minutes ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time**Purpose of Job The Front Office Manager oversees the front office team. He/She manages, supervises and coordinate the daily front office operation and ensure that all procedures are performed in accordance with established standard and procedures to reach optimal guest satisfaction. He/She monitors financial performance and works jointly with the...
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Front Office Manager
2 weeks ago
Singapore COMO Hotels and Resorts Full timeCOMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Front Office Manager **Base Location**:Singapore **Department**:Front Office **Reporting to**:General Manager **Job Summary**: Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front...
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Front Office Manager
5 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeTo ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...
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Assistant Front Office Manager
2 weeks ago
Singapore The Fullerton Hotels and Resorts Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Assistant Front Office Manager
2 weeks ago
Singapore The Fullerton Hotels and Resorts Full timeAssist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation. Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service. To assist Front Office Manager in supervising,...
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Front Office Manager
3 days ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...
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Front Office Manager
6 days ago
Singapore VILLAGE HOTEL CHANGI Full time $80,000 - $120,000 per yearResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward...
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Front Office Manager
2 weeks ago
Singapore VOCO ORCHARD SINGAPORE Full timevoco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned vocoTM experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the...
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Assistant Front Office Manager
3 days ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeThe Assistant Front Office Manager is responsible for overseeing the daily operations of the front desk and ensuring that guests receive outstanding customer service. This role involves managing front office staff, handling guest complaints and requests, and ensuring the front office operates smoothly and efficiently. **Key Responsibilities**: - **Guest...