Front Office Manager
2 days ago
To ensure smooth operation of the Front Office.
- To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel.
- Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by AccorHotels.
- To assist Executive Assistant Manager with projects related to Front Office as any when required and meeting up with datelines.
- To identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.
- To take charge of the AccorHotel Guest Book program and work closely with Executive Assistant Manager and General Manager.
- To assist Executive Assistant Manager in preparing budget/forecast for the department and controlling the departmental expenses to be within the budget.
- To work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
- To be responsible for the safety and security of guests, employees and the hotel assets.
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Front Office Manager
6 days ago
Singapore THE CLAN HOTEL Full time**Responsibilities** The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards...
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Front Office Manager
1 week ago
Singapore COMO Hotels and Resorts Full timeCOMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Front Office Manager **Base Location**:Singapore **Department**:Front Office **Reporting to**:General Manager **Job Summary**: Lead the pre-opening Front Office department. Responsible for the effective and efficient operation of all Front of House departments within Front...
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Front Office Manager
2 weeks ago
Singapore ST. REGIS HOTEL SINGAPORE Full time**JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Assistant Front Office Manager
2 weeks ago
Singapore THE FULLERTON HOTEL Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Assistant Front Office Manager
2 weeks ago
Singapore The Fullerton Hotels and Resorts Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Assistant Front Office Manager
1 week ago
Singapore The Fullerton Hotels and Resorts Full timeAssist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation. Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service. To assist Front Office Manager in supervising,...
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Front Office Manager
17 hours ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...
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Front Office Manager
4 days ago
Singapore VILLAGE HOTEL CHANGI Full time $80,000 - $120,000 per yearResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward...
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Front Office Manager
1 week ago
Singapore VOCO ORCHARD SINGAPORE Full timevoco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned vocoTM experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the...
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Assistant Front Office Manager
17 hours ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeThe Assistant Front Office Manager is responsible for overseeing the daily operations of the front desk and ensuring that guests receive outstanding customer service. This role involves managing front office staff, handling guest complaints and requests, and ensuring the front office operates smoothly and efficiently. **Key Responsibilities**: - **Guest...